4329 Lemmon Ave.
Dallas, TX 75219

Mon - Fri: 7:30AM - 7:00PM

Sat: 7:30AM - 6:00PM

Sun: 10:00AM - 5:00PM

73.5% would refer friends and family to us

1 stars Verified customer

HORRIBLE $380... For "BRAKES" I didn't want my brake lines bleed or to get my rotors resurfaced !! Will NEVER go back !

1 stars Verified customer

Seeing as Just Brakes didn't honor their coupon and charged me 45 dollars for an oil change...amongst other ridiculous charges, I will most definitely not be returning. I recommend no one else does either because they are thieves who charge $83 for 80 minutes of labor..

Just Brakes - #005 - Lemmon replied:

Thank you for the feedback. Just Brakes strives for 100% customer satisfaction and appreciate feedback that will help us achieve that goal. We are sorry to hear that you were not satisfied and would like to hear more from you. Please contact our corporate office at 1-800-445-7105 to be connected with the local Market Director. We look forward to serving you the Just Brakes way in the future.

1 stars Verified customer

I wasn't happy I feel like they tookme and screwed me

other places that were to do the same job we're probably 100 to $200 cheaper and I didn't know that they took everything apart just to give an estimate on what I want it done but I'm not happy with them

Just Brakes - #005 - Lemmon replied:

Thank you for the feedback. Just Brakes strives for 100% customer satisfaction and appreciate feedback that will help us achieve that. We encourage you to contact our corporate office at 1(800) 445-7105 if you have any further questions or have further comments or concerns regarding your service. We look forward to serving you the Just Brakes way in the future.

3 stars Verified customer

I thought my $55.00 oil change included windshield wiper fluid.I could have had a lot more things done with Wal-Marts 39.00 oil change.That is where I will go next time.

Just Brakes - #005 - Lemmon replied:

Thank you for the feedback. Just Brakes strives for 100% customer satisfaction and appreciate feedback that will help us achieve that goal. We are sorry to hear that you were not satisfied and would like to hear more from you. Please contact our corporate office at 1-800-445-7105 to be connected with the local Market Director. We look forward to serving you the Just Brakes way in the future.

4 stars Verified customer

employees were very courteous and professional. my only complaint is that they had to remove the rear seat to work on the car. they broke two clips/locks that holds the seat in place. I went back to the shop and the manager Nash Omar kindly said they will replace/fix it. I went back a week later and was told it would take another. It's been two weeks and haven't heard from them. I want to believe i will hear from them, otherwise i'll have to go back again. One thing for sure the employees were always kind, courteous.the place is very clean and with a good waiting room with two flat TV's.

Just Brakes - #005 - Lemmon replied:

We're sorry to hear of the miscommunication you experienced, and would like to find out what happened. The DFW Market Director will be in touch with you to answer any questions you may have. We look forward to serving you in the future.

1 stars Verified customer

This was my original review on yelp:

"I had an 1800 brake job. Three months later, the brakes start squeaking again. They replaced the calipers a second time. Two months later, the brakes still squeak. I take my truck in for a third time, they tell me that there is no squeaking. I get in my car and leave, but wait...the brakes are still squeaking. I also had a coupon for a 19.99 oil change. The price advertised does not include the tax, and hidden fees. The oil change is actually $31.32.

Oh...I also forgot to mention, they stole money out of my glove box on two separate occasions. The first time, I thought, "Hmm, that's weird, maybe I just misplaced the money".....The second time, I intentionally placed $2 in my glove box just before I handed over my keys to see if my theory was true...Guess what happened? Money gone!

This is the only place within walking distance that I could take my car during my lunch break. I will just have to cab it to another brake service the next time I have an issue."

Because of this review, some manager from Just Brakes called me and apologized for my poor service. He told me to come into any Just Brakes location and get a free brake pad upgrade. He wanted to win back my business. Today, I went to the same Just Brakes location for my free brake pad upgrade. I explained the situation to the lady at the front desk and she told me that she had no record of this. She went to speak to the manager, and he did not have any memory of this issue, so they sent me away. They would not upgrade my brakes. They told me to come back at a later time to speak to a different manager and maybe he could help me.

My brakes still squeak, and now the "service brake" light flashes at me once a week in my truck.

I guess I need to take my truck to a true brake specialist that knows SOMETHING about customer service. This would NOT be Just Brakes.

Just Brakes - #005 - Lemmon replied:

We're sorry to hear of the miscommunication you experienced, and would like to find out what happened. The DFW Market Director will be in touch with you to answer any questions you may have. We look forward to serving you in the future.

5 stars Verified customer

I was very pleased with all aspects of my service. Good experience. They did alot of work in a very resonable amount of time. Had me in and out!

Thanks so much!

Mickey

Just Brakes - #005 - Lemmon replied:

Thank you for the great feedback, Mickey! We are happy to hear the crew at the Lemmon store was able to get you taken care of so quickly!

2 stars Verified customer

Don't be fooled by the $16.99 oil change special. When you check out they will add a $10 service fee to your bill. A bit deceptive I think.

Just Brakes - #005 - Lemmon replied:

Thank you for the feedback. We are sorry to hear that you were not satisfied with our pricing, but we can assure that, not only are our prices extremely competitive, we also will match any of our competitor?s prices. We encourage you to contact our corporate office at 1(800) 445-7105 if you have any further questions. We look forward to serving you the Just Brakes way in the future.

5 stars Verified customer

Nash and team are wonderful. It was so nice to walk in and first be greeted by a knowledgeable woman. As a woman, I am always leery of taking my vehicle anywhere without my husband. Brisa put me right at ease. I had been out running errands and found a puddle of some kind of auto fluid under my car when I came out. I immediately drove to Just Brakes as recommended by my husband. It turns out a different shop I had my vehicle at left my power steering fluid cap loose and I was leaking power steering fluid. While there, they let me know of one upcoming maintenance item I should take care of in the next few months. There was no charge and fabulous service. I will be coming back to have the maintenance work done!

Just Brakes - #005 - Lemmon replied:

Thank you for the great feedback! We look forward to serving you the Just Brakes way again in the future!

5 stars Verified customer

I have a Smart car , and sunday on my way to Austin my car started making a horrible noise. The guys at Just Breaks on Lemon in Dallas checked my breaks for free. I didn’t need new breaks and they somehow stopped the noise. In 20 min. I was back on the road . Not charging me anything . Unfortunatly I didnt get their names. These folks are supper heroes in my book.

Just Brakes - #005 - Lemmon replied:

Thank you for the wonderful feedback, Judith! We are happy to hear the crew at the Lemmon store was able to get you taken care of so quickly!