2807 W FM 544
Wylie, Tx 75098

Mon - Fri: 7:30AM - 7:00PM

Sat: 7:30AM - 6:00PM

Sun: 10:00AM - 5:00PM

86.6% would refer friends and family to us

2 stars Verified customer

We took my wife's Infiniti for an oil change and were told the oil change would be about $20 (plus tax). When the work was completed, the bill was $60 with the explanation that the dealership had been using "premium" oil. While the manufacturer does recommend using the "premium" oil and we may have agreed to the extra cost had we been asked, I was shocked to see the bill and disappointed that they did not take the one minute to ask before they made the change.

I am a long-time customer who is disappointed that they did not ask before making the change and tripling the cost of the oil change.

A disappointed log time customer

Just Brakes - #035 Wylie replied:

Thank you for the feedback. Just Brakes strives for 100% customer satisfaction and appreciate feedback that will help us achieve that goal. We are sorry to hear that you were not satisfied and would like to hear more from you. Please contact our corporate office at 1-800-445-7105 to be connected with the local Market Director. We look forward to serving you the Just Brakes way in the future.

5 stars Verified customer

Set an appointment online for an oil change and was completed in a timely manner.

Just Brakes - #035 Wylie replied:

Thank you for the great feedback! We are happy to hear the crew at the Wylie store did a great job in getting you back on the road with the courteous service that we strive for at Just Brakes!

3 stars Verified customer

The technicians seemed knowledgeable and courteous, and I was in and out in a reasonable amount of time.

Just Brakes - #035 Wylie replied:

Thank you for the great feedback, Amy! We are happy to hear the crew at the Wylie store did a great job in getting you back on the road with the courteous service that we strive for at Just Brakes!

5 stars Verified customer

Jason was very helpful and professional.

Just Brakes - #035 Wylie replied:

Thank you for the wonderful feedback!

5 stars Verified customer

Excellent Service..

Just Brakes - #035 Wylie replied:

Thank you for the wonderful feedback!

5 stars Verified customer

Gerald was very kind to my son who has down syndrome. He also provided great service and completed the work quickly!

Just Brakes - #035 Wylie replied:

Thank you for the great feedback, Stacey! We are happy to hear the crew at the Wylie store provided you with the courteous service that we strive for at Just Brakes!

4 stars Verified customer

Great service. A bit long on the wait. Manager was super nice! Went above and beyond.

Just Brakes - #035 Wylie replied:

Thank you for the great feedback! We strive for excellence at Just Brakes and it's fantastic to hear that our team at the Wylie location were able to go above and beyond your expectations!

5 stars Verified customer

excellent they brought me home and picked me up my vehicle was done the same day

Just Brakes - #035 Wylie replied:

Thank you for the great feedback! We strive for excellence at Just Brakes and it's fantastic to hear that our team at the Steven location were able to go above and beyond your expectations!

1 stars Verified customer

Not a good experience.We took our Toyota Camry in for its next oil change and were informed that there was NOT a filter put in from the last oil change which was this one. Very disappointed. Not allowing the oil to filter through could cause issues and we hope nothing happens to our car as a result.

Just Brakes - #035 Wylie replied:

We're sorry to hear you weren't satisfied, and would like to hear more from you. We encourage you to contact our corporate office at 1(800) 445-7105 to be connected with the local market manager. We look forward to serving you.

1 stars Verified customer

I will never be back and I have selected to have you remove me from your mailing list several times. So, here goes.

Just Brakes - #035 Wylie replied:

We're sorry to hear you weren't satisfied, and would be happy to clear up any confusion. Please call our corporate office at 1-800-445-7105 to be connected with the local market manager. We look forward to serving you.