3 weeks ago we had our Ford Focus there for an oil change. We trust this work shop, unfortunately ! Last weekend I opened the hood and saw the cap from the steering fluid Reservoir is away. The cap was just next to the steering fluid Reservoir. They simple forgot to put it back and left it open.
Despite the anger I brought my Crown Victoria to the same shop for an oil change. When I picked up my car the yellow check engine light was on. The "Supervisor" just explained me that check engine lights can go on and go off that have nothing to do with the service.
I stopped by Autozone to read out the error code ( temperature sensor ) and we saw that the plug was broken. A plug not just break from alone and everything was fine when I brought my car to this shop.
We're sorry to hear you weren't satisfied, and would like to hear more from you. We encourage you to contact our corporate office at 1(800) 445-7105 to be connected with the local market manager. We look forward to serving you.