3347 E. Baseline Rd
Gilbert, AZ 85234

Mon - Fri: 7:30AM - 7:00PM

Sat: 7:30AM - 6:00PM

Sun: 10:00AM - 5:00PM

87.7% would refer friends and family to us

5 stars Verified customer

Very good people always nice to me took care care don't lie tell me one thing they tell true they don't lie just get money very honest people I trust them with my car

Just Brakes - #069 Baseline replied:

Thank you for the great feedback, Ella! We are happy to hear the crew at the Baseline store exceeded your expectations!

2 stars Verified customer

Nice enough guys. But they got grease and oriole all over the inside of my car including my glove box which they denied going into. Pretty easy to prove they did when there are greasy fingerprints everywhere in there.

Just Brakes - #069 Baseline replied:

Thank you for the feedback. Just Brakes strives for 100% customer satisfaction and appreciate feedback that will help us achieve that. We encourage you to contact our corporate office at 1(800) 445-7105 if you have any further questions or have further comments or concerns regarding your service. We look forward to serving you the Just Brakes way in the future.

5 stars Verified customer

Fast and courteous service. Honesty was refreshing! Previous visit always resulted in trying get me to pay for additional repairs that were not really needed. I was pleasantly surprised :)

Just Brakes - #069 Baseline replied:

Thank you for the great feedback! We strive to make sure all of our customers are satisfied and well-informed!

5 stars Verified customer

In and out quickly.

Just Brakes - #069 Baseline replied:

Thank you for the great feedback, Dan! We are happy to hear the crew at the Baseline store were able to get you taken care of so quickly!

5 stars Verified customer

Everybody was very helpful like always. They identify some issues with my car when I brought in for my oil change and address them for me. No crazy up sells or any of that just genuine carrying people.

Just Brakes - #069 Baseline replied:

Thank you for the great feedback, Milton! We strive to make sure all of our customers are satisfied and well-informed!

5 stars Verified customer

I was able to get my car serviced immediatly even though it was nearly the end of the work day. All work was completed in a timely fashion. Mat explained in detail what needed to be done and why. Very satisfied.

Just Brakes - #069 Baseline replied:

Thank you for the great feedback, Elizabeth! We are happy to hear the crew at the Baseline store exceeded your expectations!

5 stars Verified customer

I was very impressed with the work that was done on my vehicle. More impressive was the service! Jake is kind, engaging and very customer oriented. Just Brake is fortunate to have Jake as an employee!

Just Brakes - #069 Baseline replied:

Thank you for the wonderful feedback!

5 stars Verified customer

Friendly staff. Good service :)

Just Brakes - #069 Baseline replied:

Thank you, Tabitha, for the wonderful feedback!

4 stars Verified customer

The mechanic did not completely wipe the underside of my truck. Thought I had a oil leak when it used oil that was on my skid plate on the bottom of my truck that mechanic failed to clean completely.

Just Brakes - #069 Baseline replied:

Thank you for the feedback. We sincerely apologize for any mess left behind by our staff, as we work hard to keep your vehicle clean while it?s in our care. Please contact the center manager at your local Just Brakes to schedule a convenient time, and we will gladly clean the affected areas.

5 stars Verified customer

Excellent. Open and transparent. Kind and courteous.

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