Visit went ok initially, the sales guy was nice and accommodating, but my issue is that they did a free tire rotation, and the technician did not secure the nuts on the driver front tire- I watched him tighten the 3 other tires but totally missed the final one. When I confronted him, he looked disbelieving, so I bent down and the nut came off in my hand in less than half a turn. The nuts were threaded, nothing more. I'm way glad for that window from the waiting room into the tech bay, otherwise I would have been going freeway speeds and then discovered the issue as my tire came off.
I've been to this location before for brakes, and both a different sales and tech guy were amazing, so I can't give a 1 star.
Thank you for the feedback, Troy! Your concerns have been passed along to the Market Manager of this location. If you have further questions or concerns regarding your service, please contact us at 1(800) 445-7105. We look forward to serving you again in the future.