10604 Fuqua Street
Houston, TX 77089

(281) 464-2000

Mon - Fri: 7:30AM - 7:00PM

Sat: 7:30AM - 6:00PM

Sun: 10:00AM - 5:00PM

79.0% would refer friends and family to us

1 stars Verified customer

I would rate them as terrible! After my Brake job was performed the right rear tire was put back on without properly tightening the lug nuts. This endangered my grandkids and me as the tire almost came off while I was driving. Fortunately I stopped in time and AAA came out and took care of everything! When informed of this matter Just Brakes management offered me a free oil change; like that was going to make things better.

Just Brakes - #081 Fuqua replied:

We're sorry to hear you weren't satisfied, and would like to hear more from you. We encourage you to contact our corporate office at 1(800) 445-7105 to be connected with the local market manager. We look forward to serving you.

5 stars Verified customer

My day with Just Brakes was marvelous Tracy and Robert showed me the problem with my car the car was repaired they took so much time and effort out with me I really appreciate Just Brakes l will see you soon

Just Brakes - #081 Fuqua replied:

Thank you for the great feedback, Debbye! We strive to make sure all of our customers are satisfied and well-informed!

5 stars Verified customer

Customer service and service on my vehicle was an A+. I would recommend Just Brakes to all my family and friends.

Just Brakes - #081 Fuqua replied:

Thank you for the great feedback, John! We look forward to serving your friends and family in the future!

5 stars Verified customer

Fast and very professional. Thanks.

Just Brakes - #081 Fuqua replied:

Thank you for the wonderful feedback!

5 stars Verified customer

Staff were great and knew what they were doing. I had a great experience overall.

Just Brakes - #081 Fuqua replied:

Thank you for the great feedback, Dorothea! We are happy to hear the crew at the Fuqua store provided you with the courteous service that we strive for at Just Brakes!

5 stars Verified customer

Great morning service.

Just Brakes - #081 Fuqua replied:

Thank you for the great feedback, Chio! We strive to make sure all of our customers are as satisfied as you!

5 stars Verified customer

I like Just Brakes. I like this store location. I was there four hours. Had a lot done to my van. Replaced tie rods. Did a coolant flush and replaced my windshield wipers with a brake job and other repairs.

The mechanic came to me and invited me in the shop. Was real kind to me not pushy. Talked to me like a true friend. Didn't hustle me for extra commission repair stuff. Didn't talk me down. Didnt do no fancy talking I better do this or I better do that if I know what's good for me talking. Talked to me showing me the back brakes where in good excellent condition. Then Talked to and showed me the front brakes in poor condition.

Rotors to thin not safe. The pads worn 90% down almost to the metal. Then pointed out the poor condition of the tie rods and the wheel seals where leaking. All the employees treated me like family.

Just Brakes - #081 Fuqua replied:

Thank you for the great feedback, Dominick! We strive for excellence at Just Brakes and it's fantastic to hear that our team at the Fuqua #081 location were able to go above and beyond your expectations!

4 stars Verified customer

My experience with Just Brakes at Fuqua is all positive! The staff is experienced and did a great job explaining what my vehicle needed and completed the job in a very timely manner. The store manager, Tracie, made sure that I was an informed and satisfied customer! No doubt, I will be returning for other services.

Just Brakes - #081 Fuqua replied:

Thank you for the great feedback! We strive to make sure all of our customers are satisfied and well-informed!

2 stars Verified customer

The attendant Lawrence was great upon entry, he was working with another customer when I arrived and was explaining the various safety risks to opting out of a particular service . He gave them several payment options and was fair professional and polite. However while servicing me another "gentleman came in and reprimanded Lawrence in front of me, he was rude unprofessional and highly inappropriate. When I asked for his name Lawrence reluctantly provided me with all of the pertinent information including the name of this individual "Marshall" who to my surprise is a district manager. I immediately inquired about going to another establishment. If not for Lawrence convincing me otherwise, I would've surly took my business elsewhere. If Marshall is an indication of the caliber of manager that you all trust to promote secure and be a responsible example for the employees, I will definitely be taking my business elsewhere.

Just Brakes - #081 Fuqua replied:

We're sorry to hear you weren't satisfied, and would like to hear more from you. We encourage you to contact our corporate office at 1(800) 445-7105 to be connected with the local market manager. We look forward to serving you.

4 stars Verified customer

I had a very good experience with the team at Just Brakes. I didn't know that they also do more than brakes. I will be returning for additional recommended repairs.

Just Brakes - #081 Fuqua replied:

Thank you for the great feedback, Dwavalon! We look forward to serving you again in the future!

Also in Houston

Dental

South Belt Dental

5 stars 23 reviews

100% would refer friends and family to us

Dental

Blessed Dental Pasadena

5 stars 139 reviews

Dr. Stewart did an amazing job removing my wisdom teeth. I had the local anesthetic and felt no pain during the procedure. It was quick, painless and he was sure to explain everything that I would be experiencing. Kim assisted during the procedure and was a big help as well..... They make their patients feel very comfortable.
Read More …