8665 N. Beach St
Forth Worth, TX 76244

(817) 337-3005

Mon - Fri: 7:30AM - 7:00PM

Sat: 7:30AM - 6:00PM

Sun: 10:00AM - 5:00PM

77.3% would refer friends and family to us

5 stars Verified customer

Very good experience, everyone was very professional and things were explained before the work was done. I was very happy and will be back when the time is needed.

Just Brakes - #153 - N. BEACH replied:

Thank you for the great feedback, Steve! We strive to make sure all of our customers are satisfied and well-informed!

4 stars Verified customer

Called ahead and asked for a price match on an oil change and to see whay time they closed. The employee was very courteous. He said they could beat the price and get it done quickly. They were very quick and professional with their service. My only complaint would be the employee performing the oil change showed his displeasure when he learned they did not close at 6 but instead 7. He only realized this because he was informed my oil change needed to be done by 6 and he felt like it was going to take longer. My concern is he hurried through the oil change and did not allow for the oil pan(old oil) to drain well enough.

Just Brakes - #153 - N. BEACH replied:

Thank you for the feedback! Your concerns have been passed along to the Market Manager of this location. If you have further questions or concerns regarding your service, please contact us at 1(800) 445-7105. We look forward to serving you again in the future.

5 stars Verified customer

Aaron was a huge help. Spur of the moment decided to get my brakes fixed the other day and Aaron was able to arrange a shuttle on the way home. I will admit this was not the best of experiences as it was an employee's personal car. Regardless the rest of the service was excellent. Aaron kept me updated throughout the day, provided suggestions for other repairs that were not out of the ordinary (unlike other places you may go to), and ultimately was a customer service model. Because of his service I will be returning to this franchise in the future.

Just Brakes - #153 - N. BEACH replied:

Thank you for the great feedback! We are happy to hear the crew at the N. Beach store exceeded your expectations!

4 stars Verified customer

I could not tell if the technician would not give his professional opinion or was instructed to let the front desk person answer the questions. The front desk personnel/ sales would cut the technician off and prevent the technician from talking. In the end I believe the front desk objective was to balance sales and taking care of me as a customer. Both individuals were extremely nice and the front desk was very knowledgeable and receptive to questions. The technician was proficient with his work time and got me out of the shop in a respectful time frame.

Just Brakes - #153 - N. BEACH replied:

Thank you for the great feedback, William! We are happy to hear the crew at the N. Beach store did a great job in getting you back on the road with the courteous service that we strive for at Just Brakes!

5 stars Verified customer

Everyone at the Beach St. location is always so kind, helpful, and informative. I've taken my car here twice in the past 2 months and will continue to. I highly recommend this location which is rare for me as I'm extremely particular.

Just Brakes - #153 - N. BEACH replied:

Thank you for the great feedback, Kristi! We're happy to hear from one of our loyal Just Brakes customers!

4 stars Verified customer

All the guys were very polite speaking and helpful. Good prices compared to other places. Would recommend highly.

Just Brakes - #153 - N. BEACH replied:

Thank you for the great feedback, Deborah! We strive to make sure all of our customers are as satisfied as you!

5 stars Verified customer

Outstanding service, very efficient and professionalism displayed. Great experience, staff were very consumer courteous!

Just Brakes - #153 - N. BEACH replied:

Thank you for the great feedback, Jerry! We are happy to hear the crew at the N. Beach store provided you with the courteous service that we strive for at Just Brakes!

5 stars Verified customer

Great service.

Just Brakes - #153 - N. BEACH replied:

Thank you for the wonderful feedback!

3 stars Verified customer

In checking out I was told checks are not accepted. I have brought several cars here and was never told that before. No one told me of this policy when to dropped the car off for service, and there were no signs anywhere stating this policy. It was just before 6pm and I just barely made it to the bank in time (Chase) only because it was close by. You guys need to get a handle on this issue because I left feeling annoyed. Not what you want for customer loyality!

Just Brakes - #153 - N. BEACH replied:

Thank you for the feedback! Your concerns have been passed along to the Market Manager of this location. If you have further questions or concerns regarding your service, please contact us at 1(800) 445-7105. We look forward to serving you again in the future.

5 stars Verified customer

Guys were great. Good job!

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