4417 South Loop 289
Lubbock, TX 79424

(806) 577-4966

Mon - Fri: 7:30AM - 7:00PM

Sat: 7:30AM - 6:00PM

Sun: 10:00AM - 5:00PM

78.1% would refer friends and family to us

5 stars Verified customer

I AM SO GRATEFUL TO HAVE AN ACCOUNT WITH JUST BRAKES....BUT I HAVE A GREAT RELATIONSHIP WITH THESE GENTLEMEN. MR. JAQUIN AND THE GUYS REALLY GO ABOVE AND BEYOND WITH THE SPIRIT OF EXCELLENT CUSTOMER CARE. I KNOW THESE GUYS BY NAME AND THEY KNOW ME BY NAME. I FEEL LIKE I'M TAKING MY CARE TO A FAMILY MEMEBER IN WHOM I CAN TRUST. I WAS VERY DIS-SATISFIED WITH CAR CARE UNTIL I MEET THESE GENTLEMEN...THANK YOU GUYS FOR RESTORING ME CONFIDENCE AND FAITH IN CAR CARE MAINTENENCE.

5 stars Verified customer

Marcus was very helpful. I always have a good experiance

5 stars Verified customer

Its was a great experience. I continue to come back because of the service I get from the employees there.

Just Brakes - #199 Lubbock replied:

Thank you for the great feedback, Ricardo! We're happy to hear from one of our loyal Just Brakes customers!

5 stars Verified customer

Professional and quick.

Just Brakes - #199 Lubbock replied:

Thank you for the wonderful feedback!

1 stars Verified customer

First employee I came in contact with had no idea what I was being charged for and what type of oil was needed. He stated he didn't know "what the Hell " the charges were and was not balms to communicate in a professional manner. There were only two employees in the shop area that were moving at a fast pace working while the others were moving extremely slow and scratching their backs with some long tool . I will never return due to the lack of professionalism and lack of confidence in the work.

Just Brakes - #199 Lubbock replied:

We're sorry to hear you weren't satisfied, and would like to hear more from you. We encourage you to contact our corporate office at 1(800) 445-7105 to be connected with the local market manager. We look forward to serving you.

5 stars Verified customer

Fast and friendly employes

Just Brakes - #199 Lubbock replied:

Thank you for the wonderful feedback!

5 stars Verified customer

They were very knowledgeable and helpful

Just Brakes - #199 Lubbock replied:

Thank you for the wonderful feedback!

5 stars Verified customer

They were very helpful and fast.

Just Brakes - #199 Lubbock replied:

Thank you for the great feedback, Kirstin! We are happy to hear the crew at the Lubbock store were able to get you taken care of so quickly!

5 stars Verified customer

Everyone at the Lubbock location off South Loop 289 did a great job!! Excellent customer service provided by Marcus!! --Bobby Clark

Just Brakes - #199 Lubbock replied:

Thank you for the great feedback, Bobby! We are happy to hear the crew at the Lubbock store provided you with the courteous service that we strive for at Just Brakes!

5 stars Verified customer

Good customer service

Just Brakes - #199 Lubbock replied:

Thank you for the great feedback, Pete! We are happy to hear the crew at the Lubbock #199 store provided you with the courteous service that we strive for at Just Brakes!

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