2653 Cobb Pkwy., SE
Atlanta, GA 30339

(770) 953-1003

Mon - Fri: 7:30AM - 7:00PM

Sat: 7:30AM - 6:00PM

Sun: 10:00AM - 5:00PM

76.4% would refer friends and family to us

5 stars Verified customer

Excellent service. Timely, polite, knowledgeable.

Just Brakes - #322 Cumberland replied:

Thank you for the great feedback, Greg! We are happy to hear the crew at the Cumberland store exceeded your expectations!

5 stars Verified customer

Fast and friendly

Just Brakes - #322 Cumberland replied:

Thank you for the wonderful feedback!

1 stars Verified customer

poor communication from your service manager. I went in for rear pads, my car is new have no brakes issues. Just needed my pads to be replaced. He took 2 hours and my car was the only car getting service. And on top of that he explained no pricing what so ever, no promotions or types of pads. Now remember I went in for rear pads only. $99.89 is what they advertised. After waiting for 2 hours on my car, he brought it up front. Then have me sign some paperwork. Now I asked what's the price you said nothing until now. He said ooh it's 239.99. Smh, I said after sitting here reading about your company on BB. I now have my own experience. I said what about $99.89 service. He said you didn't mentioned it. I lol. And said I'll pay no more than $99.89. He said he will put my old ones back. I lol. He said I told you the price before I did the job. I told him to his face he is a dirty liar. I asked is there a video camera in here, I hope so. He said no. And I'm going to put your old brakes back. Unbelievable.

Just Brakes - #322 Cumberland replied:

As being part of the Just Brakes corporation we always discuss prices and get approvals after inspecting the customers. This case was no different After initial inspection I had talked to Mr. Jarrett and informed him that his vehicle took a premium specific pad per OEM design and discussed price options and was given the approval to work on his vehicle. So after the repairs Mr. Jarrett decided to change his mind which also did not present any type of coupon or asked about other type of brake services.

4 stars Verified customer

Waited over two hours nobody told me that the part for my car was being ordered till I asked made me mad but was ok

Just Brakes - #322 Cumberland replied:

Thank you for the feedback, Jane! Your concerns have been passed along to the Market Manager of this location. If you have further questions or concerns regarding your service, please contact us at 1(800) 445-7105. We look forward to serving you again in the future.

5 stars Verified customer

Darren was very opened about what was needed with my car. The truth was said and he stuck by every word that was said. I love real and true people and he deserves a raise. I will be back soon!

Just Brakes - #322 Cumberland replied:

Thank you for the great feedback, Tammy! We are happy to hear the crew at the Cumberland store exceeded your expectations!

5 stars Verified customer

Excellent !!! They took time to evaluate my car's needs and then gave me a detailed description of what needed to be done and showed me what repairs were needed. I felt good when I left mycar with them and no surprises. Their work was excellent and I really appreciated the great customer care given by the manager John and the gentleman working with him. They were both outstanding. I will definitely bring my car back for anyneeds in the future. Thank you.

Just Brakes - #322 Cumberland replied:

Thank you for the great feedback, Debbie! We are happy to hear the crew at the Cumberland store provided you with the courteous service that we strive for at Just Brakes!

5 stars Verified customer

Courteous and was done earlier than estimated.

Just Brakes - #322 Cumberland replied:

Thank you for the great feedback! We are happy to hear the crew at the Cumberland store were able to get you taken care of so quickly!

5 stars Verified customer

The guys were very helpful,i needed to get back to work and they dropped me off and picked me up when the work was done.

Just Brakes - #322 Cumberland replied:

Thank you for coming to Just Brakes/Pep boy's establishment to get service completed. We appreciated the business and the review which we be glad to continue the service for your vehicle.

5 stars Verified customer

Great customer service! I felt like they actually cared about the wellbeing of my car. I would definitely come back and recommend to others.

Just Brakes - #322 Cumberland replied:

Thank you for the great feedback, Miles! We are happy to hear the crew at the Cumberland store provided you with the courteous service that we strive for at Just Brakes!

5 stars Verified customer

This guys are awesome! Forgot both of their names... but wow. Great service!

Just Brakes - #322 Cumberland replied:

Thank you for the great feedback, Anthony! We are happy to hear the crew at the Cumberland store provided you with the courteous service that we strive for at Just Brakes!