10320 N. Dale Mabry Hwy
Tampa, FL 33618

(813) 269-7646

Mon - Fri: 7:30AM - 7:00PM

Sat: 7:30AM - 6:00PM

Sun: 10:00AM - 5:00PM

78.0% would refer friends and family to us

5 stars Verified customer

They were able to find problems and fixed it. A very honest service!

Just Brakes - #609 Carrollwood replied:

Thank you for the great feedback! We strive for excellence at Just Brakes and it's fantastic to hear that our team at the Carrollwood location were able to go above and beyond your expectations!

1 stars Verified customer

incompetence.

1995 ford f150, that had 2 different types of lugs on the wheel(s). They put a guy, who was on his first day on my truck (He was very nice but...) he couldn't figure out how to get my lugs off, then another guy came over and ONLY looked at my wheels and said "yep! we cant help you" I then said if a brake shop cant get my (wheels) lugs off, then who could?? with his shoulders shrugged he said "I don't know maybe a tire place"... so I drove down the street to a Tire place NOT Just Tires where they removed the lugs with Zero Effort, I had to pay more money but I'm glad I did, because if you cant take a tire off, then I'm not trusting with my brakes!!

The clues were everywhere that i should leave... They Argued over what type of deals were going on at that time. The inside reminded me of a Public bathroom, they couldn't figure out how the "Lift" worked. ect...

Just Brakes - #609 Carrollwood replied:

Thank you for the feedback. Just Brakes strives for 100% customer satisfaction and appreciate feedback that will help us achieve that goal. We are sorry to hear that you were not satisfied and would like to hear more from you. Please contact our corporate office at 1-800-445-7105 to be connected with the local Market Director. We look forward to serving you the Just Brakes way in the future.

5 stars Verified customer

Great service. Good price. Thanks!

Just Brakes - #609 Carrollwood replied:

Thank you for the wonderful feedback!

5 stars Verified customer

All the guys where very nice. They got me in and fixed my car in about an hour. I will be back.

Just Brakes - #609 Carrollwood replied:

Thank you for the great feedback! We look forward to serving your friends and family in the future!

2 stars Verified customer

didn't have equipment to measure brake fluid properly

Just Brakes - #609 Carrollwood replied:

Thank you for the feedback. We apologize for any inconvenience and will pass on this information to the local Market Director. We look forward to serving you in the future.

2 stars Verified customer

The office area looked awfully ran down. Broken sink in the bathroom and dirty toilet. The two men working there were nice and tried to impress but I most likely won't be back in this Just Brakes shop

Just Brakes - #609 Carrollwood replied:

Thank you for the feedback. Just Brakes strives for 100% customer satisfaction and appreciate feedback that will help us achieve that. The Market Director has been made aware of your concerns and will be addressing them with your local Just Brakes. We hope that our past service and promise to correct these issues will allow us the opportunity to earn back your business in the future.

5 stars Verified customer

Everyone was very nice and extremely helpful.

Just Brakes - #609 Carrollwood replied:

Thank you for the great feedback, Karl! We are happy to hear the crew at the Carrollwood store exceeded your expectations!

5 stars Verified customer

They are honest people, and prices are reasonable, compared to the other places. I would not go any where else except Just Brakes!

Just Brakes - #609 Carrollwood replied:

Thank you for the great feedback, Michael! At Just Brakes we strive to provide quality service at a competitive price!

2 stars Verified customer

Based on what the promotion offered, for free brake pads for basic brake pads valued at $37.99, I was cheated out of about $10, a full vehicle health check wasn't performed neither, only half, Hmm, my vehicle wasn't test driven after service work was done, WOW. So what more should I expect, someone who really do care to make it right ?????

Just Brakes - #609 Carrollwood replied:

Thank you for the feedback. We are sorry to hear that you are not satisfied. Just Brakes stands behind the work we do, and we will be glad to get your vehicle back in to diagnose and correct the issue. We look forward to serving you.

1 stars Verified customer

Was told over the phone it would be $99 for my front brakes. I arrived to drop off my vehicle and inquired about their synthetic oil change. Mechanic told me it was $30. I questioned that as I know synthetic is much more, he was adamant the price was correct. I left but called back and spoke with Juan who explained it was more as I suspected. Aggravated but I was ok with this. An hour later I get a call from Juan telling me the $99 special was for lite metallic pads and they did not make them for my truck (I drive a 2010 Dodge Ram 1500) so it was going to be $187 for the brakes. When I told him I've changed those brakes before and they do make them, he then dropped the price to $117. When I arrived to pick up my truck the mechanic said he put 6 quarts in, my truck takes 5.5 quarts. I would not recommend or return to this place again. Shady inexperienced, and outright untruthful. I can only imagine how often they upsell people that don't know about vehicles and outright rip them off.

Just Brakes - #609 Carrollwood replied:

We're sorry to hear of the miscommunication you experienced, and would like to find out what happened. The Tampa Market Director will be in touch with you to answer any questions you may have. We look forward to serving you in the future.uture.