3102 Thousand Oaks
San Antonio, TX 78247

Mon - Fri: 7:30AM - 7:00PM

Sat: 7:30AM - 6:00PM

Sun: 10:00AM - 5:00PM

72.5% would refer friends and family to us

1 stars Verified customer

It was one of the worse experience of my life. Went in to get my front brakes repaired and when I picked up my car go ... Read More

Just Brakes - #806 Thousand Oaks replied:

We're sorry to hear you weren't satisfied, and would like to hear more from you. We encourage you to contact our corporate office at 1(800) 445-7105 to be connected with the local market manager. We look forward to serving you.

5 stars Verified customer

Representative was personable and very helpful. They got me in and out quickly and provided great customer service.

Just Brakes - #806 Thousand Oaks replied:

Thank you for the great feedback! We are happy to hear the crew at the Thousand Oaks store provided you with the courteous service that we strive for at Just Brakes!

5 stars Verified customer

All went extremely well. Timing was perfect, I drove in and out in 25 minutes. Getting my oil changed right then and o ... Read More

Just Brakes - #806 Thousand Oaks replied:

Thank you for the great feedback, Joe! We are happy to hear the crew at the Thousand Oaks #806 store provided you with the courteous service that we strive for at Just Brakes!

1 stars Verified customer

Worst customer service ever…I had to call 911 and ask to send the police. I have a 2007 Chevy Silverado and the rear dru ... Read More

Just Brakes - #806 Thousand Oaks replied:

Thank you for the feedback. Just Brakes strives for 100% customer satisfaction and appreciate feedback that will help us achieve that. At Just Brakes, our goal is to bring your car as close to new car safety specifications as possible, and will communicate the need for component repair or replacement before they become a safety issue, in accordance to MAP guidelines. We are sorry that you were not satisfied and would encourage you to contact our corporate office at 1(800) 445-7105 if you have any further questions. We look forward to serving you the Just Brakes way in the future.

5 stars Verified customer

Did a great job of fixing the power window on my old car.

Just Brakes - #806 Thousand Oaks replied:

Thank you for the great feedback, Bernard! We strive to make sure all of our customers are as satisfied as you!

5 stars Verified customer

Great job.

Just Brakes - #806 Thousand Oaks replied:

Thank you for the wonderful feedback!

3 stars Verified customer

I was hoping to to take advantage of the customer appreciation coupon ($79.00) as advertised, but my bill wasl three ... Read More

Just Brakes - #806 Thousand Oaks replied:

Thank you for the feedback, Albert. After reviewing your invoice from 10/16, we see that you received the $79 brake service on your rear brakes, in addition to a brake fluid bleed and fill and installation of a rear wheel cylinder.

At Just Brakes, our goal is to bring your car as close to new car safety specifications as possible, and will communicate the need for component repair or replacement before they become a safety issue, in accordance to MAP guidelines. We are sorry that you were not satisfied and would encourage you to contact our corporate office at 1(800) 445-7105 if you have any further questions. We look forward to serving you the Just Brakes way in the future.

4 stars Verified customer

I received the email, called for the appointment, went in the same day and the oil change was done very efficiently and ... Read More

Just Brakes - #806 Thousand Oaks replied:

Thank you for the great feedback, Joe! We're happy to hear from one of our loyal Just Brakes customers!

5 stars Verified customer

Great job by Esteban, the tech assigned to our vehicle. He got on the work that needed to be done, after he explained wh ... Read More

Just Brakes - #806 Thousand Oaks replied:

Thank you for the great feedback! We strive to make sure all of our customers are satisfied and well-informed!

5 stars Verified customer

Tom is very helpful. I am not a car person. He Madd everything easy to understand. Felix really knows his stuff. Great t ... Read More

Just Brakes - #806 Thousand Oaks replied:

Thank you for the great feedback, Jeff! We strive to make sure all of our customers are satisfied and well-informed!

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