100.0% would refer friends and family to us

5 stars Customer since 2015

Absolutely wonderful. My son has seen Dr. Strong since birth, and we adore him. He's very professional, always puts my first time mother worries at ease, and just knows his stuff. He always has a smile on his face, no matter how long of a day he's had and makes the visit personal and fun for my son.

His nurses are always excellent as well. The Jordan Valley team really do an awesome job.

5 stars Customer since 2012

My kids love it there. The nurses and doctor Moore are amazing with the kids. Even the people whoncheck is in to our appointments are so nice thank you go that! And my kids are hyper. Lol I love the way dr Moore handles the situation if my son gets out of line. I recommend all my friends to take there kids to jorden valley and they have done so. Thank you for the kindness and cleanliness at your facility

5 stars Customer since 2015

I love Jordan Valley. From going there through my first (and now second) pregnancy to having my child be seen here...I have had nothing but amazing care. I love every doctor and nurse, front desk and WIC consultant. Very professional but also friendly and personable.

3 stars Customer since 2017

Very long wait for the doctor to come into the room. And to reschedule for next appointment was even worse only one person helping people and line was very long.

5 stars Customer since 2012

Dr. Strong is an excellent doctor! He is never in a rush. He listens and gives feed back. He's always happy and he treats me like he really cares about my needs.

2 stars Customer since 2017

I was very disappointed with Jordan Valley Community Health Center. I arrived on time for my appointment, but the front desk failed to sign me in correctly. I then waited about 30 minutes before someone realized that I wasn't signed in, and finally got me signed in. I waited another 30 minutes at least before I was called back. Once I was in the room, I had to then wait another hour before I saw the doctor.

I was disappointed because I have scheduled the appointment for 8:40 am, giving myself 3 hours before I needed to be at work. This should and would have been plenty of time had I beed seen in a reasonable amount of time. Becuse of this factor, I was 30 minutes late to my job.

I know that doctors offices can be busy, but 2 hours is very excessive, especially without any reason being given. I know they weren't that far behind, I was simply being overlooked once it was past my appointment time.

The care once I was seen was certainly great.

5 stars Verified customer

Everyone was helpful, kind and prompt. Dr. Moore is thorough and personable, and quickly helps us assess our health concerns.

3 stars Verified customer

After being sent upstairs from urgent care spent over an hour waiting to be seen. After having to take a urine sample home and return it the next day for what was supposed to be a 20 min test called four hours later for the results and nobody bothered to return my call until the next morning. 24 hours after the test that was only supposed to take 20 mins was ran. What's the point of urgent care to be sent somewhere else with a kid that doesn't feel good to sit and wait that long. It would have probably been faster to be seen downstairs.

5 stars Customer since 2013

Everyone was nice and helpful. Thanks so much!

5 stars Verified customer

Sandy Heinrich, NP, was wonderful! The rest of the staff, too. ^_^ As usual, they were kind and courteous, and saw us quickly.