67.9% would refer friends and family to us

5 stars Customer since 2018

Super nice great with kids we love taking are kids here we trust Jordan valley

1 stars Verified customer

My appointment was rescheduled for me, without my consent. I live outside of Springfield and had already left my home for my original appointment time. I arrived early, which was fine. However, I was taken back to our room at 1:45 in the afternoon. I did not see the pediatrician until almost 3:30 in the afternoon. Not a single person stopped by the room to let me know why the wait was so long, I had to stand in the hallway to finally get someone's attention. I expect some wait times, but almost 2 hours is insane. This isn't my first time waiting long, my average wait time in the room is an hour. Why not change the scheduling system so you don't have upset patients and rushed doctors.

5 stars Customer since 2018

Everyone was super nice and super helpful! Great first experience. Dr More was fantastic and so was her staff and we will be back

4 stars Verified customer

There were 3 people in my child's well child appointment, it made him uncomfortable having so many strangers around such a private setting. Having said that the Dr. Explained the extra person in the room & was very professional.

2 stars Verified customer

The wait time to get a vaccination (that took less than 5 minutes) was an hour and a half.

5 stars Verified customer

The doctor took time with me, and explained things so I could understand

1 stars Customer since 2014

Sandy the receptionist that checks you in is the rudest person I’ve ever met. She has been given consent paperwork 3 times and still says they haven’t received them. She slammed the paperwork down and demanded they be turned in again. She was VERY rude! Our pediatrician is the absolute BEST and is the ONLY reason we go to Jordan Valley! They can’t ever seem to get the paperwork correct or filed!

5 stars Verified customer

Quick and efficient service for accepting me as a walk-in for a vaccination.

1 stars Customer since 2010

I had an appointment set for 330 and and I can at 310 and I stud in line for 20min and they sent me up stairs and stud in line for another 15 mins and finally got checked and filled out the paper work and they told me I missed both appointments for son and daughter, I didnt have a great experience and last time I came I had a problem and some man fix the situation, I plan on having my childern go to another doctor office , what happening to the greeters that would help u wen people come in the build

5 stars Verified customer

Everyone was very nice to us.