My appointment was rescheduled for me, without my consent. I live outside of Springfield and had already left my home for my original appointment time. I arrived early, which was fine. However, I was taken back to our room at 1:45 in the afternoon. I did not see the pediatrician until almost 3:30 in the afternoon. Not a single person stopped by the room to let me know why the wait was so long, I had to stand in the hallway to finally get someone's attention. I expect some wait times, but almost 2 hours is insane. This isn't my first time waiting long, my average wait time in the room is an hour. Why not change the scheduling system so you don't have upset patients and rushed doctors.