As a long-time customer, one of the reasons I keep coming back is that I receive excellent service from everyone in the salon, not just my stylist and it makes me feel at home. Everyone is friendly and eager to offer me water or lotion or anything I may need. Kai is also a relaxing haven from my own busy schedule.
It was my first time into your salon and the atmosphere was amazing!! I didn't have an appointment but I got in pretty quickly. Heidi cut my hair and was very knowledgeable about how the cut I chose would work on my hair. The shoulder and scalp massage was nice and drinks ...never had that done in a salon before. My overall experience was awesome and would recommend them to a friend. Thank you again.
First time customer and the service and pricing was excellent! My original appointment was cancelled due to a stylist being out sick but two stylists really stepped it up and worked extra hours just so I could have my appointment in the same planned evening!! What a great experience!!
Stylist was fantastic; however I was not aware that the price of a haircut went up again. I am considering finding another salon -- the price is too high and I should think you would alert your current customers of the increase before it happens. Since I have been going there, there has been two increases which I was not aware of until paying for my service.
From the initial telephone contact to the completion of the out patient procedure, I found the staff, including Dr Pham, to be prompt, courteous, well informed & friendly. I was treated gently & with respect.