As a long-time customer, one of the reasons I keep coming back is that I receive excellent service from everyone in the salon, not just my stylist and it makes me feel at home. Everyone is friendly and eager to offer me water or lotion or anything I may need. Kai is also a relaxing haven from my own busy schedule.
I truly enjoyed my experience at Kai Salon. My hair stylist recently received a promotion and this will cause the service price to go up. I do not agree with this type of system and feel it is wonderful that people are promoted, but why isn't the owner of the salon paying for her raise instead of the customer? When a teacher takes more classes or attends professional development, parents are not charged more money. Time to move on.
From the initial telephone contact to the completion of the out patient procedure, I found the staff, including Dr Pham, to be prompt, courteous, well informed & friendly. I was treated gently & with respect.