96.3% would refer friends and family to us

5 stars Customer since 2018

Taylor was so great! She did everything I asked for and beyond!!! She will be my new regular hair girl!!! Thanks Taylor

Karen Allen Salon The Promenade Mall replied:

Hi Denay! Thank you so very much for the review! We are glad we exceeded your expectations and we will be sure to share this review with Taylor. We look forward to seeing you soon!

5 stars Customer since 2015

It was as wonderful as it always it. The color turned out so great! I love it.

Karen Allen Salon The Promenade Mall replied:

Hi Karen! Thank you so much for your review! We are so glad to hear that we are living up to those expectations each and every visit. See you soon.

-Adriana Torres (Team Leader)

5 stars Verified customer

Easy comfortable happy

Karen Allen Salon The Promenade Mall replied:

Thank you so much for the review! We appreciate any and all feedback! -Adriana Torres (Team Leader)

5 stars Customer since 2018

The staff of Karen Allen literally saved my life. Yesterday was my brothers wedding where i was to be a bridesmaid. When I showed up for my up-do appointment at a competetor's salon at 9am only to find my stylist cancelled on me on a saturday in the middle of graduation and wedding season (que the crying and panic attack). I frantically started calling every salon in the area and Karen Allen answered the call. They were able to sqeeze me in super last minute. Everyone was super nice and my stylist did an amazing job! I showed her a picture and she made my hair look better that the model! And she was able to get it done in time for me to still make my make up appointment. Bless everyone at Karen Allen, you all are my heros!

Karen Allen Salon The Promenade Mall replied:

Hi Samantha! Thank you so very much for such a great review! We are so glad that we were able to answer your call for help! We look forward to seeing you soon. -Adriana Torres (Team Leader)

5 stars Verified customer

Brittani is Amazing!

5 stars Customer since 2018

This is my second time here and both times I was extremely satisfied. Brittani was my stylist and she was awesome. She’s

not afraid to experiment while at the same time keeping my hair healthy. The prices are also cost effective for CA. The only draw back is parking, although Brittani was very understanding at my being ten minutes late!

5 stars Customer since 2006

I’ve never had a bad experience with this awesome salon. It never matters which hairstylist you choose, they all are fabulous and well trained on cutting and coloring hair. I also had my makeup done here, and it was transforming. My husbands eyes popped out.

3 stars Verified customer

To be honest, I like my hairdresser but I called in for a haircut & top highlights, they never picked up on the highlights I wanted so my hairdresser did not have time to shampoo, blowout & style my hair yet I am charged the higher fee for my hair. Just felt It should have been a lower price since my hairdresser could not spend the time with me and I told the front desk twice what I wanted but it was ignored for some reason.

5 stars Customer since 2018

Gemma was wonderful, her knowledge of how to care for my hair was invaluable. After over a year of trying to achieve my desired look, I finally feel like I’ll get the results I’ve been looking for and keep the healthy integrity of my hair in the process.

5 stars Customer since 2015

Excellent, as usual!! Everything was done how I requested. I Iook forward to my next visit.

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My wife had made a appointment for later in the month but I needed to come in for an immediate extraction due to extreme pain, after initially calling to come in a 5PM I called another Dentist and got an earlier appointment and then called to cancel the 5PM apt here, after doing so I got an immediate call back saying to come right in, My wife was quoted a range of prices for a extraction but I ended up paying 2-3 times what was said, I also asked repeatedly during my visit but no price was given. When it finally came to the extraction the Dentist Parul said I had to have 3 other teeth pulled at the same time, now the price was $1800-$4000 and needed bone grafts also, all I wanted to do was get this painful tooth out as it was already 1/2 out. Now I am getting upset and got up out of the chair to leave and pay for services rendered, they quickly had me come back in to just take out the 1 troublesome tooth 3-5 min for the shot 3-5 min for the extraction total bill $399.00. I told my wife about my visit and she called to cancel her appointments. It seems I should have also been given some antibiotics just to be safe. I told the staff at the beginning that I had no insurance and was on social security and was looking for an a more affordable option as I will need more work and dentures. The office also wanted my social security number to presumably run my credit to see what I could afford.
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