96.3% would refer friends and family to us

5 stars Customer since 2008

Always a wonderful and fun experience at KA with Shannon, Natalia, and the whole team.

5 stars Customer since 2018

My experience with Marissa and the whole promenade crew was nothing short of outstanding!!! She knew exactly what I wanted from explanation. I had no pictures or clue where to go from where I was. Her consult was nothing short of informative and excellent. He color and cut was transformative. It took years off my face and updated my look!

I will be going back; every 4-6 weeks!!!

Thanks again!

4 stars Verified customer

The stylist was great, front desk lady was very friendly....the only thing that was off was that the salon was not very clean. There was hair all on the floor, and not where someone was cutting but up against the walls, in between salon work stations, not normal...and all in the bathroom, against the walls too. Other than that I love my cut and probably will come back.

5 stars Customer since 2011

Great

5 stars Customer since 2017

I had another fantastic experience with Gemma. She has been doing a color correction on me and I am completely ecstatic about my hair now. I do have one suggestion for management/owners. The yellow colored lighting over the chairs is very distracting to me as a customer. My color did not look right to me until I stood up and walked outside. I should not have to do that just to see if I am satisfied with my service, in my opinion.

5 stars Customer since 2018

My first salon experience ever (NOT @karenallen) was a complete disaster. It took me ten years to be willing to set foot into another salon. My experience at Karen Allen was ENTIRELY different from start to finish! I felt the stylist LISTENED to me and cared about me and what I wanted. The aromatherapy before the wash was a great relaxation tool, and much needed (especially considering how nervous I was to go in in the first place). Tarina was kind and attentive and gave me a great scalp massage, wash, hand massage (yes, that’s right- you don’t just get your hair washed, cut, dried and styled- it’s a whole experience!) making me feel very relaxed long before she ever picked up a pair of shears to take to my hair. Tarina gave me a great cut and I am most definitely reawakened to the idea of visiting a salon- tarina and Karen Allen have redeemed salons for me in just one visit! It’s like going to a spa and a salon in one! Ten/ten, must do again!

5 stars Verified customer

Brittani Lawson Great stylist!!!

5 stars Customer since 2018

Gentry was amazing! Clean and relaxing environment and very professional and caring staff

5 stars Customer since 2016

Brittani Lawson always does an amazing job; and the staff is always welcoming and friendly.

5 stars Customer since 2018

Best hair cut experience! Great salon, clean, very friendly stylists! I love the smell of the salon. Great product available for purchase. Gentry cut my hair and did it perfectly, she told me about the benefits of every product she used, and was informed and able to answer all of my questions about the products!

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My wife had made a appointment for later in the month but I needed to come in for an immediate extraction due to extreme pain, after initially calling to come in a 5PM I called another Dentist and got an earlier appointment and then called to cancel the 5PM apt here, after doing so I got an immediate call back saying to come right in, My wife was quoted a range of prices for a extraction but I ended up paying 2-3 times what was said, I also asked repeatedly during my visit but no price was given. When it finally came to the extraction the Dentist Parul said I had to have 3 other teeth pulled at the same time, now the price was $1800-$4000 and needed bone grafts also, all I wanted to do was get this painful tooth out as it was already 1/2 out. Now I am getting upset and got up out of the chair to leave and pay for services rendered, they quickly had me come back in to just take out the 1 troublesome tooth 3-5 min for the shot 3-5 min for the extraction total bill $399.00. I told my wife about my visit and she called to cancel her appointments. It seems I should have also been given some antibiotics just to be safe. I told the staff at the beginning that I had no insurance and was on social security and was looking for an a more affordable option as I will need more work and dentures. The office also wanted my social security number to presumably run my credit to see what I could afford.
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