Dr. Gagnon spent the time needed to discuss all of my concerns in regards to my dog Maisy. As in past visits he is definitely a 5. He gave me guilt free options for ongoing concerns. While Maisy is in overall good health for a dog of her age, I appreciate his attention to detail, and taking the time to explain what he is evaluating and why. I would highly recommend Kaukauna vet clinic. I have been happy with the entire staff. Thanks for another great experience.