As soon as I walked into Dr. Keegan's office I immediately got great vibes. Front desk staff is very friendly and clearly knowledgeable. I had a wonderful experience with Dr. Keegan - he really took his time to assess the source of my pain and provided significant pain relief in just one appointment. Can't wait to go back for my next appointment!
Dr Keegan was very friendly and showed a genuine interest in what was bothering me. My appointment included an evaluation and X-ray, spinal adjustment, and both electrical and ultrasound massage. I left feeling great and didn't hesitate to schedule another visit. I haven't tried the massage services offered yet, but I plan to soon. I couldn't be happier with my experience with this office so far.
I felt like the doctor, Mr. Keegan was very professional, great with my children, and a well-seasoned chiropractor. I would recommend him to anyone who may be in need of a chiropractor. I very much desired to give this business 5 stars, but I couldn't because I had a bad experience with the office staff which are two women. They could have just been both having a bad day, on our first visit and I hope so, because first, I felt disrespected because I was in the back room waiting on my daughter to finish getting some electric-therapy with her having little pads on her back connected to a machine for 10 minutes, while I was playing and coloring with my two toddler boys. My two year old tapped a bell that was by the bed that we were using as a table to color on and I got him to stop and told him not to do it anymore, but one of the women still came in there and instead of asking me to please have him not ring the bell again, she loudly and irritatingly said ALRIIGHT, LET ME HAVE THE BELL, while taking it, like I was some child, who did not need to be addressed, personally about controlling the issue. Then, when, I was paying for my daughter's bill, the same woman actually asked me if I had a babysitter for my personal appointment in a few days. At first, I thought she was joking around about her or someone she knew babysitting for me on Friday evening, because she liked my children, since we had already been out in the waiting room and they were starting to play which made me assume she had a moment to see how cute they were when they played, but to my surprise, I realized how rude she was trying to be by acting like she was an old woman who hated being around children, didn't believe I was competent enough to know I needed to not bring my children with me if I have an appointment that is for myself and I don't have my husband with me to watch them. In a surmised voice, I replied, yes, I do have someone to watch my children, because my husband will have the day off that day. Directly after that, my children wanted to play in the waiting room for a moment, because they didn't get the chance to when we arrived, since they were ready for us to go back right away, and although we have lots of toys at home, there were so many toys, there that my children had never played with. After a few minutes, the younger woman in the office came into the waiting room and started trying to talk to my children and I, but she just seemed very rude, because she was pointing out how one of my sons was wearing snow boots and the other was wearing flip flops and making physical reactions as if she didn't think it was the correct weather for either. Next, the same woman was talking to my daughter about how it was supposed to snow the next day and was my daughter glad because she would be out of school, but when my daughter replied that she didn't go to public school and that we homeschool, that woman rudely and negatively replied to her, saying, Well, it's like you are at school ALL the time, then. Isn't it? To which my daughter just looked at her and didn't know what to say, so I replied and said, Or it could be more like that she is at home all of the time and just sometimes, we do schoolwork, because my daughter and I don't think negatively about homeschooling and we want to teach others that may be ignorant about it, to think more positively about it, too, because I believe it has more pros than cons and some people don't know enough about it to understand how it can have pros or more pros than contras about it. The receptionist then seemed like she may have been irritated by my reply, although I spoke nicely/calmly and was just trying to defend my daughter's hurt feelings. Almost directly after, the older woman came into the waiting room and loudly said it's time to leave, now and did a shoo'ing motion with her hands like she was trying to get rid of animals in her yard. In a surprised voice, I said to her, Oh, okay, I didn't know you guys were closing already, but she replied, Oh, we aren't, but this is an office. Then, she quickly closed the door that lead to the back and went back to her office. I felt so disrespected as a client, because I am a grown adult, who's responsible, was acting calmly speaking in a calm, respectful way to these two women, and didn't think it would be a negative action to let my children play with the toys and stuff in the children's area of the waiting room for a few moments, before we left, since they begged me because of never playing with toys like those, before, AND not to mention that I was a paying client, who just paid for my daughter's Chiropractic services. I will make sure when my children are with me in the future, to come early, to let them play and them playing, while I'm waiting should give me a valid enough reason for them to be able to play in a waiting room containing children's items.