Dr Porell did a fine, thorough exam and was very kind to Smokey, a very good veterinarian! The only "down-side" I felt was in her assistant who grabbed Smokey by the neck and really seemed to be harsh in pinning her neck and head down, all the while my cat was hissing. and growling helplessly. This really stood-out to me as Dr Shivley and her assistant were careful with her last visit but still very "caring", and Smokey was much more relaxed!! Dr Porell could't even listen to my cat's lungs because of all her growling! Wondered if assistant was new or what,-- turned me off!