Dr Lutsch has always been polite and thorough. If he's having a bad day, I'd never know it . After 20 something yesrs of being his patient, that speaks volumes. Im always glad to see Maryann the hygienist, her too ,always polite and thorough. If there's an emergency they get you in, hes not above getting on the phone with a patient either. .Michelle is a longtimer also and runs the office and knows the patients. I sure hope nobody is retiring soon!