My husband and I have been going to Kensington Optometry for a number of years. The doctors and staff are consistently friendly and helpful. Dr. Cotterall is thorough and knowledgeable. If I am having any difficulties with my eyes or contact lenses, he takes whatever time is needed to diagnose and solve the problem. A few years ago I was having discomfort in one of my eyes, and he discovered I had a very tiny piece of plastic embedded in the surface of my eye-- which he removed with tweezers! Prior to that he helped me find a contact lens that worked for me (I have allergies and astigmatism), trying several lenses before we settled on one type. Overall, I've been very happy with the treatment and service.