98.6% would refer friends and family to us

5 stars Verified customer

Completed the work I asked for and on time

5 stars Verified customer

Key continues to earn my trust in their judgement and performance and value.

1 stars Verified customer

I've been going to Key for 15 years and I wouldn't go anywhere else. I get great service and when a repair is made, I know it's been made correctly.

5 stars Verified customer

Like anything today we have to search for the best in any market. Mr Mechanic is no different and I found this in Key Auto Werks. Fair and Complete is the way I describe the shop and its employees. Thank you guys for taking care of my car and me. RW

Key Auto Werks replied:

Your very welcome! As it is our pleasure to be able to help you and your vehicle. Thank you so much for being a great customer of ours.

4 stars Verified customer

They know how the mechanics of the 280C 1975 Mercedes however I am not sure why a $783 labor charge for $45 part

Key Auto Werks replied:

thank you Betty for your review. We so appreciate and value you as a customer. As you know that some of the older Mercedes do require more time to repair as they have not been taken apart in such a long time. The technician is paid for the time he takes to lovingly take apart, clean all and put it back together properly. This is always the largest portion of your bill. As you mentioned, the actual crank shaft seal was not that expensive; although finding these older parts can be time consuming. I hope this explains the cost of the repair. i am sorry I was not here at the front when you picked up your car; as I Iike to go over the Repairs with the customer.

5 stars Verified customer

Very honest and did not push extra repairs outside of my budget. Notified me of things that would need to be done in the future.

Key Auto Werks replied:

Thank you Luke Merten! We love to hear that we could be of good service to you and our fellow customers. We very much appreciate it!

5 stars Verified customer

I am consistently pleased with the quality of service and friendliness of the staff.

Key Auto Werks replied:

Thank you, we are glad to hear that we can consistently bring quality service to our customers.

5 stars Verified customer

Expert work and great customer service.

Key Auto Werks replied:

Thank you for allowing us to service your vehicle, Alexis ! We truly appreciate it.

5 stars Verified customer

As usually, very reliable and complete work.

Key Auto Werks replied:

Thank you Mr. Konoplev! Its our pleasure we could be of service.

5 stars Verified customer

Great communication, quality work and excellent service!

Key Auto Werks replied:

Thank you for your review! We are glad we can help you.