54.6% would refer friends and family to us

4 stars Verified customer

I like the speed of service for my daughter, but I feel cleanings are rushed and the Doctors are rushed to get to the next child. Not sure if it's because more than a few appts are scheduled at one time and they really don't have time to conversate during visits other then the basic questions asked. Friendly atmosphere and pleasant staff.

5 stars Verified customer

They were all very nice. Great experience.

3 stars Customer since 2013

Everything went well

1 stars Customer since 2016

My son appointment was at 2pm we wasn’t called until 2:30pm. We arrived 15 minutes early I understand the staff was on lunch however; they came back at 2 and the appointment was at 2 still wasn’t called until 2:30. A 30 minute wait?

5 stars Customer since 2015

6 month cleanings and X-rays in and out within an hour; everyone was pleasant and informative. They have my granddaughters best dental interest in mind.

1 stars Customer since 2016

The experience with the staff is horrible. My child is terrified of the dentist because of her experience at this place. I told the girls helping us that and they didn't show any sign that they cared or try to do anything to help or make my daughter's experience go well this time

3 stars Verified customer

I bring my foster son there because you accept Medicaid, and You are better than the place in Winston. He has sensory issues and doesn't like the taste of the flouride, He was scared, yet he was being so brave! I didn't like that the hygienist was trying to push me into doing a "lap to lap." He is 5 years old, and he wasn't completely out of control. He just needed a little patience. Her reply to me was that her supervisor would be upset if she took too long. As soon as we can adopt him and put him on our insurance we will not return.

1 stars Customer since 2006

Me and my daughter keep our appointments together but our last one was atrocious we spent an hour waiting to be cleaned which by the way only happened to my daughter I was never seen I feel like there were to many appointments scheduled at the same time the line for x rays was exterily long I didn't appreciate my experience at kid smiles

2 stars Verified customer

They were short staffed which caused extended wait times and an overcrowded lobby. I understand staffing issues happen, but it would have been nice to had a phone call before our appointment and letting us decide before getting there if we wanted to wait. People hate when you take the option away.

5 stars Customer since 2014

I am very pleased with the staff at Kids Smiles

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