The wait to be seen was rather long. 30 minutes. And I was a bit irritated that there were 6+ children come in after us, and be seen before us. Apparently, there was a computer crash in January, where my appointment had been lost. I suppose the wait was because they were "fitting me in", although I shouldn't have had to be penalized because of something out of my control. That being said, if I had been turned away, because my appointment had been lost, I would have not come back. But, that wasn't the case. My children and myself are always treated with the utmost respect and care while in your office. They greatly enjoy the tv's, fun paint and themes, the train set and slide. Oh, and mostly the coin of a free toy. I enjoy the thoroughness of the care of the teeth and the gentle way that EVERYONE in the office treats my children. (who are still somewhat afraid to go to the dentist) I appreciate you all. Keep doing what you do!