This family owned and oriented automotive shop, located in Hurst,Texas has by far the best customer service I have ever experience in quite some time! Although the outcome of my vehicle diagnostic was not what I wanted to hear, every person on the staff that I had the chance to speak with was courteous,helpful,professional, and respectful towards my personal needs as a customer. From the time I arrived there with my piece of a car, I was greeted with smiles and a warm welcome, given useful advice about potential repairs (Tim,the manager was so helpful and just great overall!) helpful nice, and did not feel rushed. They also went out of their way to assist me with a shuttle ride home from their shop! They were also extremely patient and allowed me the time I needed to have my vehicle picked up from their lot.I could write a book on how gracious they were, but it just goes to show that professionalism and work ethic doesn't have to go without understanding and empathy towards a customer. I appreciate and value their service and would take my car back to them for needed repairs in the future.