This visit was the first after having been evaluated by Cr. Choi, along with x-rays and an initial cleaning. The deep cleaning is to be done in two phases, with the method being amply and lucidly explained by both the Dentist and an Assistant. Normally, I prefer sedation or nitrous oxide to allay my anxiety, but the Hygienist asked if I would defer to her careful ministrations, as the gas delivery rig was in another examination room. Taking a chance, I allowed her to proceed. Gail was so accurate in her placement of the hypodermic syringe that I hardly felt the "pinch" when she administered the local anesthetic. The first phase was almost completely pain free, and I'll be more relaxed during the next visit knowing the level of care I'll receive. All staffers I've dealt with thus far, from Reception, Office Manager, Hygienist, Assistant, and Dentist have been honest, gentle, and careful to assure me of good care and transparent billing practices.