98.0% would refer friends and family to us

5 stars Verified customer

arrived on time, did excellent job. would recommend to anyone.

5 stars Customer since 2009

Very thorough in their maintenance of the furnace, air conditioner, hot water heater and April air.

Adam did a great job of changing out and repiping the sump pump.

5 stars Verified customer

The Technician was more than awesome. He even fixed the fact that my air conditioning unit was not connected correctly by the construction company we had put siding on our house.

And I really appreciated being mailed the efficiency reports and the quote on a new unit so I can plan for a future purchase from you

1 stars Customer since 2016

I have always used K Kelly for my few HVAC needs in our home because they were the contractor that installed the systems in our house.

Recently, we had K Kelly out to take a look at our A/C unit because it was not seeming to cool like it should.

The tech came out promptly and asked his basic starting questions of what could be wrong. He first asked me if the breaker was on to the A/C unit. I went down and checked, and sure enough the breaker was switched off.

I turned the breaker on and the A/C unit started cooling like it always has.

The tech then says..."I'm going to still have to bill you $65 for my trip out here."

He was here for 5 minutes, didn't actually fix anything. And I was the one to actually turn the breaker on.

I think it took more time to write out the bill vs actually look at my issue.

I paid the $65 because I pay my bills, but that will be the last time I call KKelly for any of my HVAC needs.

I understand $30-$35 for a show up fee, but $65 is ridiculous.

Time to find a more reasonable company.

Luke Sampe

De Pere, WI

5 stars Customer since 2017

We are very pleased with all the work that was done in our home bath remodel. We will definitely use K. Kelly for future projects. Professional, knowledgable, on-time, courteous. What else needs to be said?

K. Kelly, Inc. replied:

Thank you for saying it so well! We appreciate your positive feedback on our K. Kelly inc. plumbing team and glad to hear your bath remodel was a success.

5 stars Customer since 2015

Adam was very courteous and explained pricing and financing on the installation of a new hot water heater. K Kelly, Inc. responded to our call when our hot water heater went out, they were at our home within one hour of our call for service. We also renewed our service contract with K Kelly, Inc. for our furnace and A/C. We have recommended K Kelly, Inc. service to several of our neighbors and family.

K. Kelly, Inc. replied:

Thank you for taking time to give us great feedback on Adam and our hot water heater options. We appreciate having the opportunity to serve you!

5 stars Customer since 2017

Very efficient and knowledgeable staff. Professionally handled from beginning to end! Highly recommended!

K. Kelly, Inc. replied:

Thank you for the awesome feedback and your recommendation of our team. We appreciate you selecting K. Kelly, Inc.

5 stars Customer since 2014

It was nice the gentlman that was here was great

K. Kelly, Inc. replied:

Great to hear you are pleased with K. Kelly, Inc.

4 stars Customer since 2015

Adam was very courious and helpful. Adam explained all the options and pricing for the hot water heater. Our hot water heater decided to quick on us right after we were done with showers. K Kelly had a new hot water heater in by 10:00 am that same day. Thank you so much K Kelly for saving us.

K. Kelly, Inc. replied:

Thank you for the positive feedback on our plumbing team!

2 stars Customer since 2011

My shower glass has not been installed. Are you working on it.

Jim Dowty

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