7400 Granby St
Norfolk, VA 23505

Mon: 8:00AM - 5:00PM

Tue: 8:00AM - 6:00PM

Wed: 8:00AM - 5:00PM

Thu: 8:00AM - 6:00PM

Fri: 8:00AM - 5:00PM

Sat: 8:00AM - 12:00PM

Sun: Closed

What others had to say

5 stars Verified customer

I have received excellent care from the medical and office staff on each of my visits.

5 stars Customer since 2002

Been going here for many years. Always very personable and professional.

1 stars Verified customer

I am new to Virginia and this dentistry was recommended to me by a colleague of my partner. The person told my partner that the practice's first impulse is to suggest costly procedures, but that they were otherwise fine and worked well with our insurance. As I was warned, they did immediately suggest a costly procedure before they had even done the cleaning I had scheduled and then refused to do the cleaning until I had the $1000 procedure done even though I said multiple times that my insurance wouldn't cover it. I was also surprised that their equipment did not seem to be updated, which made the x-rays more uncomfortable than necessary. However, perhaps the worst part of the experience was the dentist. She had no bedside manner and was rude and dismissive, particularly when I asked about alternatives to doing the costly procedure while I waited for the next insurance enrollment window. The dental hygienist was not gentle and was also persistent about the procedure (she refused to do my cleaning), but she was otherwise friendly. The bright spot in this terrible experience was the receptionist and the billing specialist; Both of them were knowledgeable, kind, and helpful. I went to a meeting right after my appointment and when I shared about my experience with my colleagues, three of them said they had similar experiences with this dentist and never went back. Since this experience, I went to one of the dentists two of them recommended and had a great experience; after I effusively thanked them and told my new dentist about this experience, two of the dentists from the practice examined me and agreed that there was no reason why the procedure couldn't have waited and were appalled that the dentist and hygienist refused to do the cleaning in the meantime. In glass half full news, I have had a couple of people tell me that though they have experienced or heard unfavorable things about this practice that their children's practice is pretty good.

5 stars Customer since 2005

The staff is always cheerful and helpful. Your new employee, Leslie, was both friendly and gentle. What more could you ask for?

5 stars Customer since 2004

The staff is very friendly and helpful, they make you feel comfortable and really care for their patients.

3 stars Customer since 2007

The actual visit went fine - teeth cleaning was done professionally and within reasonable time. I did not appreciate being pestered beforehand by dozens of texts, emails and phone calls to confirm my appointment (one or 2 should be enough), especially since Konikoff Family Dentistry failed to inform ME beforehand that the Doctor I had the appointment with has permanently relocated to their other office site and therefore wasn't going to be able to see me.

5 stars Customer since 2010

As always a comfortable experience

5 stars Verified customer

Always friendly and never a long wait.

5 stars Customer since 2002

Professional and on time!

5 stars Customer since 2013

Excellent Dental Care.

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