92.3% would refer friends and family to us

3 stars Verified customer

Definetely not a convenient location. Took us 42 minutes just to leave the parking structure.

5 stars Verified customer

Excellent Service. I was a walk-in and they took very good care of me.

Will recommend to friends.

Kopolow & Girisgen - Fashion Show Mall replied:

Hi Irene,

Thank you for the review! Our staff appreciates your positive feedback and can't wait to see you again!

Thank you,

Courtney

5 stars Verified customer

Very professional and a smooth appointment. We were not upsold at all. We have yearly eye exams and nothing has changed this year. We will come back to this location.

Kopolow & Girisgen - Fashion Show Mall replied:

Hi James,

Thank you for the review! Our staff appreciates your positive feedback and can't wait to see you again!

Thank you,

Courtney

4 stars Customer since 2016

Generally satisfied with services. I did not appreciate the optometrist practice of giving my prescription directly to Lens Crafters without consulting me first

Kopolow & Girisgen - Fashion Show Mall replied:

Hi Michael,

We appreciate your review and feedback. We apologize for the transition between the optometrist and LensCrafters optical.

We hope to see you again for your next eye exam appointment.

Thank you,

Cindy

5 stars Verified customer

Great people! Knowledgeable and patient. Very helpful.

Kopolow & Girisgen - Fashion Show Mall replied:

Hello,

Thank you for the review! Our staff appreciates your positive feedback and can't wait to see you again!

Thank you,

Sabrina

5 stars Customer since 2016

The doctor is super sweet she’s always listens to your concerns. I’ve been coming to this place for 3 years now. The staff in the reception area is super accommodating and professional.

Kopolow & Girisgen - Fashion Show Mall replied:

Hi Denise,

Thank you for the review! Our staff appreciates your positive feedback and can't wait to see you again!

Thank you,

Courtney

5 stars Verified customer

Excellent experience

Kopolow & Girisgen - Fashion Show Mall replied:

Hi,

Thank you for the review! Our staff appreciates your positive feedback and can't wait to see you again!

Thank you,

Courtney

5 stars Verified customer

Excellent service

Kopolow & Girisgen - Fashion Show Mall replied:

Hi Larry,

Thank you for the review! Our staff appreciates your positive feedback and can't wait to see you again!

Thank you,

Courtney

5 stars Verified customer

Great place! Very friendly and sufficient!

Kopolow & Girisgen - Fashion Show Mall replied:

Hi Claudia,

Thank you for the review! Our staff appreciates your positive feedback and can't wait to see you again!

Thank you,

Courtney

5 stars Verified customer

Quick and fast. Plus you get to browse the awesome selection they have at lens crafters. and at lens crafters they are also friendly and help in every need.

Kopolow & Girisgen - Fashion Show Mall replied:

Hi,

Thank you for the review! Our staff appreciates your positive feedback and can't wait to see you again!

Thank you,

Courtney

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