88.1% would refer friends and family to us

5 stars Verified customer

Great customer service and quick turnaround of glasses being ready to pick up.

3 stars Verified customer

1. The technician needed a second try to get the prescription accepted. Good that the optometrist was able to see issues with the initial results of the ClariFye machine. How confident a patient can have with this system? It still requires human intervention.

2. In the office where the eyesight was tested, the seat was low while the mirror was high so was the vision chart. Can the patient sit higher or the mirror and the chart lowered to keep the line of sight more or less flat like in a typical optometrist's office, making it more comfortable for the patient? Is the current setup arranged that way due to lack of space? Can the test be accurate when the line of sight is slanted?

5 stars Customer since 2015

Very nice :)

5 stars Verified customer

Brought my daughter in for an appointment the team was great! Got us in earlier than our appointment time and answered all of our questions very thoroughly

Kopolow & Girisgen - Fashion Show Mall replied:

Hi Arielle,

Thank you for the review! Our staff appreciates your positive feedback and can't wait to see you again!

Thank you,

Courtney

5 stars Customer since 2015

Staff was very professional, on time, and prepared.

Kopolow & Girisgen - Fashion Show Mall replied:

Hi Alexandra,

Thank you for the review! Our staff appreciates your positive feedback and can't wait to see you again!

Thank you,

Courtney

2 stars Verified customer

I chose to have my eyes diluted after sitting for 30 min the dr examed my eyes she didn’t explain anything to me and just said “Have a nice day.” Very unprofessional.

Kopolow & Girisgen - Fashion Show Mall replied:

Hello,

Please call our office to provide further information about your experience.

Thank you,

Cindy

5 stars Verified customer

I had a great experience with Kopolow & Girigsen. I went in for an eye exam and everything went smoothly. Arlette was extremely helpful and she guided me through each step of the process with a very friendly and pleasant attitude. She carefully explained how each test worked and made me feel very informed about the whole process. I will definitely recommend this place to my friends and family and I look forward to any future visits.

Kopolow & Girisgen - Fashion Show Mall replied:

Hi Sergio,

Thank you for the review! Our staff appreciates your positive feedback and can't wait to see you again!

Thank you,

Courtney

4 stars Customer since 2015

My visit was prompt and efficient.

Kopolow & Girisgen - Fashion Show Mall replied:

Hi Richard,

Thank you for the review! Our staff appreciates your positive feedback and can't wait to see you again!

Thank you,

Sabrina

5 stars Verified customer

You do a terrific job -- I feel your care is very thorough, the technology is cutting-edge, and the results exactly what any patient would desire.

Kopolow & Girisgen - Fashion Show Mall replied:

Hi Scott,

Thank you for the review! Our staff appreciates your positive feedback and can't wait to see you again!

Thank you,

Courtney

5 stars Verified customer

The staff was helpful in describing my costs and what was absolutely necessary. The Doctor was very pleasant and knowledgeable. The overall experience was straightforward and quick.

Kopolow & Girisgen - Fashion Show Mall replied:

Hi,

Thank you for the review! Our staff appreciates your positive feedback and can't wait to see you again!

Thank you,

Courtney

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