It was terrible customer service. I had an appointment at 11:45 I got there early and filled out all of the paperwork, I wasn't seen for almost an hour. When it came down to getting my glasses, the guy said that my insurance covered my lens, but not my frames until 10/24/17. My job requires me to wear glasses/contacts and the service was so terrible the representative didn't at least work with me to see if he could find affordable frames or at least see if he can get an approval from my insurance. Never again will I receive service from this location once I get my prescription into a frame that I will purchase myself online.