94.1% would refer friends and family to us

5 stars Verified customer

Melodie and Dr Chen are the bomb!!!!!!!

5 stars Customer since 2015

Excellent! Kind, caring, and compassionate.

4 stars Verified customer

My eye doctor is great! The repeated paperwork is not so great. I could understand if it was my first visit to write all my contact info (over and over and over) - the first time client is used to repetitive forms that are just there to keep the new client busy. But I've been a client for years! If you prefer us to use the iPad, why not include all the forms on there? Why not have the iPad retain your contact info instead of making someone have to fill out personal info twice on the iPad and then write it all down 4 times on paper? I don't see how the iPad has created any efficiencies and the paperwork is still redundant and repetitive from page to page. I sure didn't save any time

5 stars Verified customer

Fast, friendly and knowledgeable staff.

5 stars Verified customer

The staff were helpful, kind, and all knew exactly what they were doing!

5 stars Verified customer

Dr Chen was pretty good with explaining things and so was Debbie the techie

5 stars Verified customer

Staff was professional and courteous. I was in and out quickly and easily. Great experience.

1 stars Verified customer

It was terrible customer service. I had an appointment at 11:45 I got there early and filled out all of the paperwork, I wasn't seen for almost an hour. When it came down to getting my glasses, the guy said that my insurance covered my lens, but not my frames until 10/24/17. My job requires me to wear glasses/contacts and the service was so terrible the representative didn't at least work with me to see if he could find affordable frames or at least see if he can get an approval from my insurance. Never again will I receive service from this location once I get my prescription into a frame that I will purchase myself online.

5 stars Verified customer

I LOVED every minute of the visit!! Everyone was so pleasant, friendly and the teamwork was impressive!!!

Thank you to you ALL for making what is normally a dreadful experience GREAT!!!

3 stars Verified customer

Actually scheduled appointment but still had to wait over an hour due to walk ins. Front desk people constantly stopped handling patients/customers for others that would walk in.

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