86.4% would refer friends and family to us

4 stars Verified customer

I had not had my eyes checked in years because my last experience at a different Pearle Vision was so disorganized & unfriendly....Thank you N. Rainbow Promenade location for raising the bar!!!

I was truly blown away by how courteous, friendly, fast & efficient my experience was this week. I came in as a walk-in & ,based on experience, came expecting sighs & attitudes. Not so! Liz & Yaw greeted me with such warmness & courtesy; even when explaining that I may have a wait they were still pleasant & accomodating.

After the exam, I observed that the entire staff overall was friendly & professional. I advise people to complete paperwork online before coming in to help expedite services. Dr. Durant is wonderful! He's young, skilled & efficient. He explained things in a way I could understand & took time to explain diagnosis, give treatment suggestions & more! I didn't feel like I was being "sales pitched.

My rating is not a 5 because the parking, limited comfortable seating, especially for those who may be disabled. The entry to the facility may be difficult if you are limited physically. Lastly, the office did not have cases, wipes or spray to help you take care of your glasses. We all know that even with insurance they can be expensive if damaged.

4 stars Customer since 2017

Dr. Duran actually spent time with me discussing the condition of my eyes, and is the first doctor to actually address some concerns I had. The optician staff was very helpful and friendly, working with me to fill my need for new glasses

5 stars Verified customer

Super happy with my experience. Everyone was friendly and helpful. My optometrist even explained how the exam is done and how to understand the picture of my cornea. And then showed me what an eye effected by diabetes and higher blood pressure looks like (parents have that). Never had a full learning experience on my eyes before :)

Then the frames I chose were in stock along with the lens I needed so I got them same day, so cool. And they explained what my insurance could do for me, which took a lot of anxiety off me.

5 stars Verified customer

Our experience was pleasant as always! We love Dr. Duran. And everyone is always very friendly.

1 stars Customer since 2016

The staff were all excellent , Very friendly, helpful and very knowledgeable.

I would recommend Pearl Vision to anyone..

Dr. Duran explained everything to me and answered all the questions I asked.Very good Dr.

Thank you to you all. !

5 stars Customer since 2015

My experience was very excellent. Everyone was really nice and pleasant and the doctor answered all of my questions concerning my vision and my prescription for my glasses.

5 stars Verified customer

Great staff! Wonderful service. Highly recommend

5 stars Verified customer

The doctor was very friendly and explained things in a way I would understand.

1 stars Verified customer

The worst eye store around. Can see out of the glasses that I paid for spent money for contacts but need glasses to see with??? What the hell is that got sun glasses but can't read with them. Took my money billed my insurance and now I'm wondering how they keep there doors open. Have to wait two years before my insurance will allow me new glasses and they won't let me post so the star is for nothing

1 stars Customer since 2017

Very helpful. I only needed to replace my glasses that I broke.