I received a curly haircut at Laboratory and it was my first time getting this type of haircut. I was excited but was throughly disappointed when I met with the hairdresser. She was rude and would not stop demeaning me for the gel I used in my hair. I completely understand when a hairdresser attempts to tell you what is better for your hair and gives you polite advice. However, she did not do that. She continued with comments and questions, such as: why do you use this in your hair? It is so cheap. It is not working on your hair at all..... She even told the woman who washed my hair that I used "cheap" gel on my hair and I was embarrassed. I felt uncomfortable and could not wait to get out of there.
I am giving it 3 stars because of this experience. However, I do plan to go back because I do appreciate the way they cut curly hair as I have very curly hair and have never had it cut that way. I just will NOT be returning to that specific hairdresser.
Thank you for your feedback.
As our client, it is important to us that you enjoy your entire experience while at our salon. We apologize that your visit was
not to your satisfaction.
We would like the opportunity to speak with you.
Please call us at your earliest convenience, and ask for the Salon Manager.