I absolutely LOVE this salon and its owner Mark! He straightens my very textured hair twice a year using the Japanese straightening system, which has been life-changing for me. He colors, cuts and conditions my hair on a regular basis so that it never looks brittle or damaged but rather silky and soft with lots of movement! Recently, I've been using Laboratory's make-up services to find the natural look I want for everyday. With Caren's help, I've found the right shades, the right tools and the right methods for my particular face shape and AGE! She is extremely knowledgeable and helpful, but does NOT push products or criticize in any way. Instead, she is soothing by nature and really listens to you and what you want. Honestly, I couldn't be happier with my experiences at Laboratory!