I've been going to this dentist for nearly 2 1/2 years along with my children and have always enjoyed the experience. However, yesterday when I went there was a different dentist who didn't even bother to introduce himself. Only after I spoke up and politely mentioned that I hadn't met him, did he take the time to introduce himself. Then instead of reviewing my chart to determine why he was seeing me, he asked me why I was there. Even though I was told that he is the dentist that owns the practice, he acted like he didn't have a clue about what to do for me. It seemed that he had absolutely no experience with invisAlign what so ever. The other dentist that works there always knows exactly what is going on with her patients and has professional advise and opinion to offer. Furthermore, I waited I. The chair and was there for 2 hours for a procedure that should have take. No more than 30 minutes. I was highly disappointed in my visit. I was told that my regular dentist is no longer working there. After my InvisAlign treatment is complete I will most likely find a different dentist.