My appt was for 3:30 p.m. I arrived at 3:10 p.m., but did not get seen by the technician till after 4 p.m. I then had to wait again for almost 30 more minutes before seeing the eye doctor. During that long wait there was an older couple with what I guess were 3 grandchildren who fussed, growled, yelled, and banged toys around. It was a very unpleasant experience. I was also surprised to find that none of the frames had prices. Why is that?