When I first started going to the Clinic, I loved the treatments and even had my daughter go for an appointment when she was here from out of town.
The last few treatments I have been to have been very disappointing, one appointment I was turned down for a hair removal treatment because my skin was too dark. The machine's are made for dark skin now and the next appointment I had, the result was awful, like the machine wasn't even on. It did nothing and I paid over $400. I am just very disappointed in the treatments and not sure if I want to spend my time and money somewhere I am not happy.
We appreciate your feedback regarding your services from 12-15-16. Unfortunately we have not seen or heard from you since then. We would like to reiterate our response from your last review that our patient's safety is always our number one priority. Our office provides the most advanced lasers that do allow us to treat patients of all skin types. In your instance it was not an issue of how tan you were but of your recent exposure to sun. Any laser including our Lumenis Light Sheer Duet require at least two weeks of no sun exposure before and after treatments to ensure safe and effective results. We felt it was unethical to treat you due to your circumstance. We apologize if this was not explained clearly at your appointment. We would like the opportunity to see you in person and to evaluate the results from your last two visits. Please contact our office at your convenience. Our office hours are Monday through Friday from 8:00 am to 7:00 pm.