Lake Norman Eye Care
Optometry
548 Williamson Road Suite 1
Mooresville,
NC
28117
(704) 799-2233
Mon: 8:30AM - 5:30PM
Tue: 10:00AM - 7:00PM
Wed - Thu: 8:30AM - 5:30PM
Fri: 8:00AM - 5:00PM
Sat - Sun: Closed
About
Quality eyecare and personal attention are our focus at Lake Norman Eye Care. We are a family optometry practice that prides itself on the individual care and attention we provide all of our patients. We are located in Mooresville, between exits 36 & 33. Our goal is to serve our patients by helping them with their personal eye health and providing them with professional and state-of-the-art eyecare. We believe that healthy eyesight is vital to a high quality of life both of which we are committed to!
Services
- Binocular Vision
- Cataract Co-Management
- Cornea & Contact Lenses
- Diabetes
- General Optometry
- Geriatrics
- Glaucoma
- Lasik Co-Management
- Ocular Disease
Languages
- English
Insurance
- Aetna
- Anthem Blue Cross Blue Shield of North Carolina
- Blue Cross Blue Shield
- CareCredit
- Cigna Health Care
- Community Eye Care
- EyeMed Vision Care
- Humana
- HumanaVision
- MedCost
- Medicaid
- Medicare
- Most insurance accepted
- NC Health Choice
- Superior Vision
- VSP
Payments
- American Express
- Care Credit
- Cash
- Check
- Debit
- Discover
- Mastercard
- Visa
Certifications & Memberships
5 stars Deborah D Featured review
So happy I found Dr. Harris for my eye care needs! She was so attentive during my appointment, really listening to what I've been experiencing with my vision and thoughtfully addressing all of my concerns and questions. Nothing was rushed or hurried and everything was explained from start to finish. Dr. Harris and her staff are personable, professional and strive to make your appointment an enjoyable experience. Top Notch office!
Lake Norman Eye Care replied:
Thank you for taking the time to do our review and making it such an outstanding one. We can't thank you enough for your time and kind words. We look forward to seeing you next year
1 stars Rhoda C Customer since 2016
First off I was called the wrong name by everyone even Dr Harris.
I had two technicians do my pre check before the Dr. came in. The blonde younger person has no bedside manner and rushes through the steps. Not friendly at all.
Then it was mentioned in passing about an issue with one of my eyes that I had no idea about but Dr says she made note of it last year, but never informed me of it.
Then the two techs took me into another room for another test. It was horrible. They as a team have no idea how to give directions at all. Move towards me was commanded at me over and over! Move my whole body? What do you want me to do I finally asked them? I felt like they had no idea how to help me and worst of all it felt very very disrespectful and rude! Awful...they both need further training in being professional and empathetic to patients. I was horrified and surprised at the behavior.
I have been a patient there for almost 3 years and I will be searching for another practice.
Lake Norman Eye Care replied:
Dear Rhoda,
We're sorry to hear of your less than satisfactory experience with us at Lake Norman Eye Care, and we hope you will accept our sincerest apologies.
Please allow us to first address not getting your first name correct. There is no excuse for that error on our part, and we are truly sorry. Being known for our exceptional patient care experience, it came as a surprise, and we would like to make things right. We immediately called our staff together this morning to discuss your complaints and are working to address the items that you mentioned. In particular, we are diligently working with our recently-hired technician to bring her up to speed. We are terribly sorry that you felt disrespected. We make every effort to hire individuals who are personable and respectful and will make changes to our staff as needed.
We will be reaching out to you very soon by phone. Dr. Harris will be calling you directly to address your concerns or any questions that you may have about your recent encounter.
If you prefer, you can also contact me directly at 704-799-2233. We value our patients' opinions and would like to thank you for bringing this to our attention.
Respectfully yours,
Lisa Kleinhans
Practice Director
5 stars Jennifer C Customer since 2006
I always have the best experience here. Sweet girls. Best eye doctor ever. Always concerned
5 stars Patrick G Customer since 2015
Courteous staff with a knowledgeable optometrist.
5 stars Cathie S Customer since 2012
Loved all the Halloween decorations. Thanks for being a fun place to visit
5 stars James J Customer since 2018
By far the most helpful eye care professionals I have ever used.
5 stars Dulce A Customer since 2010
They are amazing I love all of her staff! I need replacement contacts and got them very quickly!
5 stars Sharon Y Customer since 2018
The whole staff is friendly, willing to listen, and caring in every way...The best team ever!!!
4 stars Carmin C Customer since 2018
This was my first visit. I found Dr. Harris to be very thorough and very good in explaining all aspects of my eye health. The supporting staff was training a new person which led to a more time consuming visit. Plus the blood pressure cuffs were not working. The staff is very outgoing and friendly, making for a pleasant visit.
5 stars Marilyn W Customer since 2012
Quick as possible...on time appt.. I like that!
5 stars Christina R Customer since 2006
Customer service is great. They treat you like family. Will recommend to others. Overall experience A+
Also in Mooresville
Dental
Schneider Family Dentistry
Dr. Schneider explained everything clearly and the staff were friendly. Overall I had a good experience.Read More …
Dental
Plantation Dental
Salon
Savvy Salon & Day Spa
Veterinary
Animal Hospital of Cornelius
Automotive
A & B Automotive & Tire Center
Carpet Cleaning
Carolina Carpet Cleaning
Chiropractic
Finley Chiropractic