I love the staff and Dr. at LNEC..... but the newer lady (shorter, dark hair) that is there to assist you in picking out frames or adjustments to your eye wear ....isn’t really cutting it.
After my Appointment I always have them tighten up and fix any problems my glasses may be having...... when I asked her to do this she did go and tighten everything up...... but returned them covered in fiber prints and smudges etc... to clarify they were dirty to start with.... but never in my 15+ years at LNEC have any of the staff ever returned my glasses dirty. Part of having them adjusted had always included cleaning them bf I left the shop!! I was taken back that she gave them back to me dirty..... then just said “ here ya go” and walked away. I didn’t have a moment to even ask her to clean them bf she disappeared into the eye glass room. Also, I was so shocked at how non interested in her job she seems to be. Angela usually hires a very personable family like employees.... this young lady just didn’t fit in with that vibe.