I was looking for new sun glasses. My 4 yr old Maui Jim's were delaminated and out of warranty, but Michelle said she wasn't going to take no for an answer. She went to bat on my behalf and after a day of negotiations she was able to get me a new frame and lens of my choice at no charge from Maui Jim.
What more can you ask for.
The staff and doctors at Lake Oswego Vision have always been wonderful to work with.