94.0% would refer friends and family to us

5 stars Customer since 2018

I felt that the entire staff was extremely caring and very responsive to our pets needs. I truly felt that our dog was in the best of hands and felt comfortable with his treatment.

They have been excellent at following up and checking in on him since his visit.

I would highly recommend bringing my pet to this clinic!

5 stars Verified customer

This is the best medical facility I have encountered.

Everyone is professional, kind and caring.

5 stars Customer since 2014

Rocket and I love Dr Halley. She has always been extremely responsive to his needs. In fact we were called to come for a earlier appt for a follow up on the chages in Rocket's condition. She has been very understanding with my goal of keeping Rocket as active and fit as possible for as long as possible. Thank you Dr Halley, you're awesome.

5 stars Customer since 2018

The compassion received from Dr. Elka Rudloff was outstanding. She spoke from the heart, conducted a very thorough evaluation and clearly explained all of our options. Dr. Rudolf didn't speak "to" us she spoke "with" us. She took the time to listen to all of our concerns and was very patient ensuring the that we understood the situation. Not only was Dr. Rudloff compassionate with us she provided true compassion to our dog Jade. Thank you Dr. Rudloff for making this day a bit easier for all if us.

I also want to thank the vet tech and staff for all of the care you provided. You have made this very difficult decision one that we will never forget.

5 stars Customer since 2016

I have always been more than pleased with my experience at Lakeshore. The waits are short, the techs do a wonderful job of taking information and passing it on to the Doctor. Follow ups are prompt and informative.

5 stars Customer since 2015

Dr. Clark and Dr. Tong did a phenomenal job caring for our cat, Frank. Frank was brought into Lakeshore last week after he was showing symptoms of being unable to urinate and they promptly diagnosed him with FLUTD (Feline Lower Urinary Tract Disorder). Dr. Clark and her team were not only quick to diagnose the problem, but they also began treatment immediately, helping to alleviate his pain and discomfort. Dr. Tong oversaw Frank's treatment during the day hours and contacted us frequently to provide updates on his progression. Both vets were incredibly knowledgeable and thoughtful in their care and communication and made sure we knew exactly what needed to be done once we were able to bring Frank home. We are hopeful that Frank's condition will continue to improve thanks to their exceptional treatment. My husband and I are so grateful for the team at Lakeshore for ensuring our beloved Frank was given the best treatment and care possible.

5 stars Customer since 2012

staff are good at what they do..great location and atmosphere.

5 stars Customer since 2014

Was greeted and taken back quickly. Dr was great and was a great experience

5 stars Customer since 2018

The staff was friendly. They thoroughly explained the procedure along with the estimate for service. I feel that they provided our family with excellent service.

4 stars Customer since 2018

the doctors were great. it is not a fun situation to be at an ER visit with a sick pet, but the service was outstanding.