94.0% would refer friends and family to us

5 stars Customer since 2015

Awesome as usual!

5 stars Customer since 2016

Friendly, efficient, and professional.

5 stars Customer since 2018

Quick, kind, efficient service. Good explanations. Reassuring to know that there is an excellent 24/7 Emergency vet service in the area.

5 stars Customer since 2012

everyone so pleasant and knowledgeable as always. I trust this clinic.

5 stars Customer since 2008

Professional,compassionate treatment.

5 stars Customer since 2017

excellent care

4 stars Customer since 2018

I went in for an oncology consultation for my cat, and overall my experience was great! I wanted to rate a 4.5 stars for my visit, but it wouldn't allow me. The oncologist was friendly, detailed in explaining both how the type of cancer spread and the treatment for him. She was able to fit in an ultrasound for us that same day within a short amount of waiting time. And we were lucky with good news!

The only downside, and this is very minor, is that I felt the vet tech was a little quick in taking my cat back to the back to get the ultrasound. She was extremely nice, but there was no explanation of how long the procedure would take and she picked him up and said she was taking him to the back. Again, very friendly in approach, just clipped in the delivery of taking him in back.

The experience overall was lovely and I would recommend the hospital to friends and family.

5 stars Customer since 2016

Everyone was compassionate and caring.

5 stars Verified customer

The Lakeshore staff saw my pet immediately, and were very caring and professional. They showed great concern for both my pet and myself. They were very thorough and informative in the treatment of my dog. My family is very appreciative of Dr. Kelly and Dr. McKay and the staff at Lakeshore for their loving care of my dog, who thankfully is back to his old self.

5 stars Customer since 2012

Just WOW! Dr Reiman spent SO much time with me yesterday, explaining the 3 tests used in combination to evaluate my 6 year old lab's mast cell tumor. It was fantastic.