94.0% would refer friends and family to us

5 stars Customer since 2008

Professional,compassionate treatment.

5 stars Customer since 2017

excellent care

4 stars Customer since 2018

I went in for an oncology consultation for my cat, and overall my experience was great! I wanted to rate a 4.5 stars for my visit, but it wouldn't allow me. The oncologist was friendly, detailed in explaining both how the type of cancer spread and the treatment for him. She was able to fit in an ultrasound for us that same day within a short amount of waiting time. And we were lucky with good news!

The only downside, and this is very minor, is that I felt the vet tech was a little quick in taking my cat back to the back to get the ultrasound. She was extremely nice, but there was no explanation of how long the procedure would take and she picked him up and said she was taking him to the back. Again, very friendly in approach, just clipped in the delivery of taking him in back.

The experience overall was lovely and I would recommend the hospital to friends and family.

5 stars Customer since 2016

Everyone was compassionate and caring.

5 stars Verified customer

The Lakeshore staff saw my pet immediately, and were very caring and professional. They showed great concern for both my pet and myself. They were very thorough and informative in the treatment of my dog. My family is very appreciative of Dr. Kelly and Dr. McKay and the staff at Lakeshore for their loving care of my dog, who thankfully is back to his old self.

5 stars Customer since 2012

Just WOW! Dr Reiman spent SO much time with me yesterday, explaining the 3 tests used in combination to evaluate my 6 year old lab's mast cell tumor. It was fantastic.

5 stars Customer since 2018

Wonderful experience! My dog had a stomach bug for over a week and my vet couldn’t fit her in soon enough. LVS 24 hour walk in clinic is a Godsend. They took us back almost immediately, took a very thorough intake, and gave us options for treatment. When you are concerned for your pet and you need to get in – – it’s a great feeling knowing this place is here! The peace of mind is priceless! Thank you Lakeshore!

5 stars Customer since 2018

This animal hospital is clean, professional, state-of-the-art, well-organized and staffed with knowledgable veterinarians, nurses, and support staff. A great option for high level veterinary care.

4 stars Verified customer

Overall, the staff were very friendly, very informative, compassionate and very competent. It's a clean and well appointed facility that gives me confidence that my pet's in a good place. They sent me home with still a pretty sick pet and I'm not sure if we should have been released. I have been disappointed that there's been absolutely NO followup from any of the veterinarians at Lakeshore to see how my pet is doing. And I do have ongoing concerns, because my pet shows little signs of significant improvement, that I'm monitoring closely with an eye toward having my primary vet do as much followup work as possible. My pet was at this clinic, albeit under previous ownership, 7 years ago. That hospitalization was for a similar issue but cost substantially less. Call me naive, but I have never before contemplated whether I should take the step of putting my otherwise very healthy (although older) pet to sleep because the cost of treating what feels like a common issue is exorbitant. It speaks to the value of pet insurance which, unfortunately, I do not have.

5 stars Customer since 2012

Everyone, as always, was very nice to work with and helped me and my cat out a lot.