Please remove me from your client list. I waited a full hour and a half before ever seeing a vet's face. I was forced to leave the exam room while making an appointment elsewhere. This was my first visit, and if this is what I am to expect every time I I visit with my pet... well, that just cannot happen. I will not be returning to or recommending Lakeway to anyone, ever. Never have I had a worse experience... even in a human doctor's office. Sorry, these are just facts.
We are sorry that you had this experience. We do our best to see all patients in a timely fashion. Unfortunately emergencies do occur and when they do we hope that you will be understanding of the need to place a healthy pet check after the emergency has been taken care of. We hope you have a great experience with the veterinarian of your choice.