99.2% would refer friends and family to us

5 stars Customer since 2017

Dr. Ruffles and the staff are very caring. We are very happy with the care our pets recieve.

5 stars Customer since 2017

Huck was taken care of as usual and everyone was professional and courteous.

4 stars Verified customer

Good service, but a bit pricey.

5 stars Customer since 2018

Wonderful!!

5 stars Customer since 2018

We felt comfortable right away. Everything was explained and I knew they loved my puppy as much as we do!

5 stars Customer since 2018

Our visit went wonderful. I really felt that the Vet listened to my concerns about Gooch's skin and provided the answers that I needed. Also, I don't feel like anyone pushed anything onto us. We had a discussion about neutering and when I told her that we hadn't discussed it yet she told us our options and that was it. She did not try to persuade us in any way. I very much appreciate that! Also, while we were there Gooch was a little impatient like puppies are, so the tech went and got him some toys to play with. I thought that was very nice of them. They also had treats available to keep him occupied while getting his check up. He didn't even flinch when she administered the shot! This is an all around wonderful family to be a part of.

5 stars Verified customer

Everyone was very helpful. Very nice staff. They really care about my cats health.

5 stars Customer since 2017

My dog had to have surgery on her knee, The surgeon explained what type of damage was done to her knee and what all had to be done, They also explained how to help her recover. The whole staff at the hospital are very nice, helpful and friendly and they all seem to love the animals.

5 stars Customer since 2017

Thank you for taking such good care of Beau. I was impressed that they took the extra time to get to know Beau before the exam.

5 stars Customer since 2017

Everyone was wonderful, from the Receptionist who greeted and loved our puppy boys, to the techs we had fun with, and dear Dr. Arnold who valiantly did check ups on two wild 6 month old puppies. Even the hospital cat brought us a smile taunting Finn and Cullen. We trust this team with our new pups like we did with our two former dogs (now gone). And we're driving in from Lexington to be right there!

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