I had to bring my chihuahua in for an emergency surgery. Though this was not me regular vet, they immediately took action to take care of my dog, providing everything she needed, plus things she would benefit from but didn’t necessarily need. I got a full list of what she needed done and it was confirmed with me before we proceeded. The receptionist was very patient as I asked a million questions about everything from the procedure to the cost. All of this was on a Saturday afternoon. They prioritized my dogs health and made sure she got the surgery she needed. I got multiple updates about her, and was able to get my dog a few days later, looking absolutely amazing. I would have liked two separate lists of what she needed, one with what was necessary, and a second with the extra stuff, mostly because I can’t afford all of the things all at once. They sent me home with everything my dog might need, and gave clear instructions. And to top it off, they have made sure to text me to check in on my dog and her recovery.