Aileen takes the time to explain exactly what she's doing. So in my minds eye I can see and understand. Naturally I was apprehensive on my first visit, perhaps because of previous uncomfortable experiences with other dentists in the past. On my second visit I was actually looking forward to it. My teeth were in poor shape due to neglect. The improvement after only these first 2 visits is huge. I will at last have proper dental care from now on. There was no pain and, by the way, I never saw the needle.