Can't say enough positive things about Larkfield the staff is outstanding, and the doctors are compassionate and listen to your concerns about your pet. They even answer their emails! The doctors spent the time explaining what the diagnosis is and what the best course of treatment will be. One thing that really impressed me was a last minute appointment that they were able to squeeze my dog in between other appointments due to a sudden illness at the end of the day, that was just outstanding, it saved a trip to the pet ER.
There is so much compassion for the people and the animals every time we come in. My concerns are heard and after the first course of treatment didn't work as we'd hoped the Doc was ready to try another. I love that I can get last minute appointments!
Very disappointed at first. We have been going there for over 25 years and we had an emergency and I called and was told "all booked up go to PetCare". Well... PetCare doesn't know my dog. Hung up phone and cried. How could they say that? Husband drove over and talked with someone who said bring him in. Did that and was VERY happy with how we were treated and how my dog was treated. Still love you guys!