4958 Forest Ave
Downers Grove, IL 60515-3508

Mon: 8:30AM - 6:30PM

Tue - Wed: 8:30AM - 5:30PM

Thu: 8:30AM - 6:30PM

Fri: 8:30AM - 3:30PM

Sat: 8:30AM - 12:00PM

Sun: Closed

89.5% would refer friends and family to us

5 stars Verified customer

. Every one who helped me was very professional. They all took the time to make sure I understood every thing they were ... Read More

4 stars Customer since 2005

The staff and doctor were very helpful and friendly. I was able to get an appointment very quickly with a follow up earl ... Read More

1 stars Customer since 2015

Waited over 30 minutes to see the doctor after finishing with the nurse even though the sign on the front desk says if I ... Read More

Larson Eye Center - Downers Grove replied:

We sincerely apologize for any negative experience you had during your recent visit. It is always our intent to provide excellent care and customer service to our patients.

We try our best to notify patients when they check in and/or during the exam process, if there is going to be an extra wait. It seems like we didn't do that in your case and are sorry for any inconvenience that this caused for you.

We would greatly appreciate your contacting our practice manager - D. Kiesling at larsoneye@aol.com or (630) 325-5200, at your earliest convenience so that we can personally address your complaint. We appreciate feedback from our valued patients, good or bad, because it helps us make changes as a practice to better serve our patients in the future. Thank you.

4 stars Customer since 2015

The staff were friendly, helpful.

5 stars Verified customer

The staff was wonderful. I needed to get an appointment immediately. It was urgent. They made sure that a doctor could s ... Read More

3 stars Customer since 2015

Doctor seemed knowledgeable and did a thorough work up.

However, the wait time was excessive. I arrived at 9:55 and d ... Read More

Larson Eye Center - Downers Grove replied:

Dear Tim,

We sincerely apologize for any negative experience during your recent visit to our office. It is always our intent to provide excellent care and customer service to our patients. We always strive to run on time with our regularly scheduled appointments and accommodate same day emergencies. On occasion, this does cause our doctors and staff to run behind. We apologize for any excessive wait times you may have experienced and for your inconvenience.

We would appreciate your contacting our Practice Administrator at (630) 325-5200, if you would like to personally address your complaint. We appreciate feedback from our valued patients, good or bad, because it helps us make changes as a practice to better serve our patients in the future. We look forward to hearing from you. Thank you.

5 stars Customer since 2015

Completely professional and really nice people...

5 stars Customer since 2015

I was pleasantly surprised by the friendliness and compassion shown. I will recommend to all!

5 stars Customer since 2015

Due to my work schedule I received a same day appointment due to a cancellation.

The service was great and the staff was ... Read More

5 stars Customer since 2015

Excellent staff and service, due to a cancellation was able to get a same day appointment too.