194 Millers Falls Rd
Turners Falls, MA 01376-1621

Mon: 8:00AM - 5:00PM

Tue: 8:00AM - 8:00PM

Wed: 8:00AM - 5:00PM

Thu: 8:00AM - 8:00PM

Fri: 8:00AM - 5:00PM

Sat: By appointment only

Sun: Closed

99.2% would refer friends and family to us

3 stars Verified customer

My experience, was as always, pretty positive at Dr. Brown's office. Everyone at the office is friendly and they all rem ... Read More

Lauralyn Brown DVM replied:

Thank you for your input. We are always concerned in those rare occasions when we received only a 3 star review. Yes, we do charge a $15 office fee for a blood draw. This type of appointment requires the time of at least two veterinary nurses and sometimes a doctor or third nurse. There are also the costs of supplies associated with collecting a blood sample. While this may not have taken much time with your dog, that isn't always the case. There is also time required for entering information into the pet's record and submitting the laboratory requisition. It all takes time. We do need to cover our personnel costs for the time associated with a simple blood draw. We're happy that you found everything else professional and wonderful.

5 stars Verified customer

I am a very shy easily scared small dog and the peeps at dr. Brown's gave me treats, talked to me nice and gave me a sho ... Read More

5 stars Customer since 1899

We could not ask for more personal attention, caring support or professional skill. Dr. Brown and her whole staff are wo ... Read More

Lauralyn Brown DVM replied:

Thank you so much John and Mary Ellen!

5 stars Customer since 1899

Dr. Brown cares about the dogs and people who accompany them. She's very thorough and I totally trust her diagnoses and ... Read More

4 stars Customer since 1899

Friendly and professional

5 stars Customer since 2012

Dr. Brown is always thorough and attentive. We always have questions answered or a call back later with the information. ... Read More

5 stars Customer since 2014

Easy access to the building. Everyone is Knowledgeable and friendly. No question I have is silly. Thank you for taking c ... Read More

4 stars Customer since 1899

The staff and doctors are always helpful and welcoming of us when we walk in. I have a very large dog and they are aweso ... Read More

Lauralyn Brown DVM replied:

Thank you so much Jaclyn! We love getting a chance to see you and your wonderful Dryfus.

5 stars Customer since 2012

The whole staff is attentive and clearly animal lovers. You are always on time, pleasant, supportive, and, when need be ... Read More

5 stars Customer since 2013

Excellent service. Couldn't ask for a more caring staff...