My massage was wonderful and my masseuse did a very good job communicating with me and listening to me. They were also ready for me at my booked time. The location was easy to find and had lots of parking, which was important as I hadn't been there before. I wouldn't say this was a spa experience (no fluffy robes, herbal tea, relaxing lounge, etc. and the treatment room had a lot of stuff in that reminded me of going to the dentist), If I had one suggestion it would be to give the client time or place to clean up smeared makeup, mussed hair, or wash off extra oil.