First coming in no one in the front to greet me, sat there for 5 minutes before I was noticed and I also had a terrible experience with my stylist yesterday. All I asked for was to bring my bottom length up towards my chin one length and barely touch my layers because they were already so short, I came home and fixed my hair and I now have a huge hole on the back of my head. There is no fixing this and now I have to walk around with this stupid haircut until it grows back out. If she was going to do that she should have told me her suggestion before hand and not just take a huge chunk out of the middle of my head without my consent. I will never be coming back here. I wish I could leave zero stars if I could.