I have always been impressed with your service. You always find the issue and relay it to me so that I can make a decision. I only have one complaint....I think you overcharge on shop hours. I'm sure you think it's fair, but I always come away with the feeling that I could gotten a better deal somewhere else. Indeed, I have found places that charge less. Having said all that, I really have grown accustomed to your honesty and speedy service. Thank you for listening.